Retail Alterations Specialist — Precision Fit & Service

Men's Wearhouse; West Hartford (CT); On-site; USD 27,000 - 43,000; Full time

Job summary

Men's Wearhouse is seeking a skilled Retail Store Tailor—Alterations to deliver high-quality clothing alterations, fittings, and repairs. You will measure, tailor, and press garments while ensuring exceptional customer service and accuracy in a fast-paced retail environment.

The role emphasizes attention to detail, reliable performance, and collaboration with store colleagues to uphold brand standards and deliver a positive shopping experience.

Responsibilities

• Perform standard alterations (hems, waist/seat, rise and tapering, sleeve, side seams, lower collar) per company guidelines.
• Maintain an average of 60 minutes of productive alteration work per hour and manage non-tailoring tasks as needed.
• Ensure all garments meet high-quality standards with clean finishes, even seams, and secure stitching.
• Press garments to achieve a clean, crisp finish.
• Keep workspace clean, organized and well-maintained; store tools and materials properly.
• Demonstrate proficiency with tailor shop equipment and ensure accurate tagging for pickup.
• Assist with inventory by monitoring supplies and requesting replenishment as needed.
• Support front-of-house activities and participate in customer consultations when directed.
• Share tailoring knowledge with colleagues and assist in training sales staff on fitting and marking techniques.
• Report incidents or safety hazards to management and provide tailoring insights to enhance customer experience.
• Maintain professional appearance and adhere to company standards.

Job description

Men's Wearhouse is seeking a skilled Retail Store Tailor—Alterations to deliver high-quality clothing alterations, fittings, and repairs. You will measure, tailor, and press garments while ensuring exceptional customer service and accuracy in a fast-paced retail environment.

The role emphasizes attention to detail, reliable performance, and collaboration with store colleagues to uphold brand standards and deliver a positive shopping experience.