ReStore Sales Associate

Palouse Habitat for Humanity, Inc.; Moscow (ID); On-site; USD 18,000 - 23,000; Part time

Job summary

Palouse Habitat for Humanity ReStore in Moscow is seeking a part-time Sales Associate/Cashier to maximize sales and deliver excellent customer service. You will process transactions, assist donors and customers, and support volunteers while upholding safety and store standards.

The role requires lifting up to 25 pounds, teamwork, and reliable transportation. Flexible Tue–Sat hours with a Saturday-focused schedule are expected.

Qualifications

• Excellent customer service in a retail environment.
• Strong communication and teamwork abilities.
• Ability to lift 25 pounds repeatedly and be physically active.
• Self-motivated, detail-oriented and well organized.
• Flexible and able to handle unexpected situations with a positive attitude.

Responsibilities

• Maximize sales and provide excellent customer service.
• Process sales and handle cash with integrity and accuracy.
• Respond to phone inquiries and screen donation inquiries.
• Maintain safety, cleanliness and organization of the store area.
• Collaborate with volunteers and staff; attend staff meetings.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Organizational skills

Adaptability

Self-starter

Education

High School Diploma or equivalent

Tools

Point-of-sale systems

Job description

Palouse Habitat for Humanity ReStore (Thrift Store)

POSITION

Sales Associate/Cashier

Palouse Habitat for Humanity ReStore Mission:

Generate revenue to support Palouse HFH’s home build and repair programs, offer an affordable local option for home improvement materials, and promote the reduce-reuse-recycle culture in our community.

Palouse Habitat for Humanity Mission:

Serving our neighbors in need by working to eliminate poverty housing on the Palouse and worldwide.

Position Summary

Maximize sales and provide excellent customer service. Adhere to organization standards, policies and procedures.

Duties

• Ensure high level of donor, customer and volunteer satisfaction. Serve as an ambassador for the Habitat mission.
• Perform point of sale, sales floor and customer service duties.
• Process sales and handle cash with integrity and accuracy.
• Respond to ReStore telephone calls during the business day. Assist with screening donation inquiries.
• Follow policies and procedures for safety, quality standards and proper customer service protocol.
• Ensure all merchandise is handled and moved in a safe and effective manner.
• Keep all areas in and around the ReStore clean, clear and free of safety hazards.
• Seek assistance from fellow team members to move larger or heavier than normal items.
• Collect customer data on receipts or other documents as required by ReStore Manager.
• Attend and participate in ReStore staff meetings and training sessions.

Requirements

• Able to provide excellent customer service in a retail environment.
• Able to safely lift objects weighing 25 pounds or more on a repetitive basis, more with assistance.
• Physical ability to sit, walk, stand for most of the day while carrying out duties.
• Work well within a team and with the public.
• Strong communication skills. Ability to create a positive workplace atmosphere and cultivate positive donor and customer relationships.
• Self-starter with good attention to detail and follow through. Strong organizational skills.
• Flexible and adaptable given unexpected situations in the work environment.
• High School Diploma or equivalent.
• Valid Driver’s License, safe driving record and reliable personal transportation.

Preferred

• Experience with point-of-sale systems.
• Experience working with volunteers.
• Knowledge of do-it-yourself crafting, home repair, construction, and/or renovation projects.
• Experience with conflict resolution.
• Experience with non-profits.
• Willingness and availability to work Saturdays.

Position

• Part time, 12+ hours per week.
• Ideal start date: August 19th.
• Flexible schedule Tuesday – Saturday from 9:30 AM to 5:30 PM
• Hours of Availability Required
  • Tue 9:30 AM to 1:30 PM.
  • Wed 9:30 AM to 1:45 PM.
  • Fri 9:30 AM to 1:45 PM.
• $15/hour depending on experience.
• Location: 304 N. Main Street in Moscow.
• Store is closed most holidays and for a full week at Thanksgiving and Christmas.
• Reports to ReStore Manager.

Note: Palouse Habitat for Humanity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, marital status, national origin, or disability.