Restoration Technician: Build, Restore, Make It Like New

IICRC; Austin (TX); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Superior Benefits

Paid Training

Career Progression

Personal and professional development

Job summary

A leading restoration service provider in Texas is looking for a Construction Technician to join their team. In this hands-on role, you will assist with fire and water damage restoration, ensuring client satisfaction by resolving punch list items and providing project updates. The ideal candidate holds a high school diploma, has excellent communication skills, and experience in construction or restoration. This position offers an opportunity to make a positive impact every day while ensuring quality and safety standards are met.

Qualifications

• Valid driver’s license.
• Superb customer service track record.
• Basic written and oral communication skills.
• Basic math skills.
• Experience in restoration and/or construction preferred.
• IICRC Certification is a plus!

Responsibilities

• Compile and resolve punch list items.
• May assist or perform final walk-through with customer.
• Secure signed Completion of Completion and Certificate of Satisfaction from customer.
• Provide project updates to Construction Coordinator.
• Perform construction services as required.

Skills

Excellent communication skills

Self-motivated

Interpersonal skills

Dependability

Education

High school diploma/GED

Job description

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Dental insurance

Benefits:

• Competitive compensation
• Superior Benefits
• Paid Training
• Career Progression
• Personal and professional development
• And more!

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Construction Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys working with others, and is focused on the job at hand. If you are self-motivated and have good interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and motivated to exceed expectations? Then you may be our perfect hero!

Key Responsibilities

· Compile and resolve punch list items

· May assist or perform final walk-through with customer

· Secure a signed Completion of Completion and Certificate of Satisfaction from customer

· May attend pre-construction meeting with customer

· Provide project updates (daily narrative) to Construction Coordinator in electronic format

· As requested, communicate information to customer and in turn update Construction Coordinator with all responses

· Schedule project with Construction Manager/Construction Coordinator

· Perform construction services as required

· Assist with managing subcontractors and material suppliers

· Pick up and deliver material supplies and/or manage material deliveries

· Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work

· Document all project activities including photos, job diary, and signing documents using the ManageIT Mobile app

· Assist in managing and producing change orders

· Maintain quality standards through site inspections

· Provide evaluation and rating of all vendors and subcontractors

· Coordinate inspections with local jurisdictions as required

· Ensure material suppliers deliver exactly what was purchased

· Assist in confirming the budget is reasonable and adequate

· Perform construction services within budget

· Help Ensure subcontractors complete all work in accordance with their purchase orders

· Validate schedule and progress with Construction Coordinator.

· Identify areas outside of contracted scope of work

Position Requirements

· High school diploma/GED
· Valid driver's license

· Superb customer service track record
· Basic written and oral communication

· Basic math skills

· Experience in restoration and/or construction preferred
· IICRC Certification is a plus!

Skills/Physical Demands/Competencies

· Walking and/or standing throughout the day
· Frequent driving and sitting
· Performing construction services such as drywall, trim, paint, punchout, etc.
· Occasionally climbing ladders
· Occasionally exposed to extreme conditions such as heat
· The noise level at individual jobsites can be loud

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO franchise. SERVPRO franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries, LLC to SERVPRO franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO franchises may choose whether or not to use them. In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.

Disclaimer: This document is being provided as a resource and not for required usage. Each franchise should have this document reviewed by their legal counsel and HR advisors.