Restoration Technician

BELFOR Property Restoration; Rogers (AR); On-site; USD 30,000 - 45,000; Full time

Job summary

BELFOR Property Restoration in Rogers, Arkansas seeks candidates for operational support in water damage mitigation. Responsibilities include water extraction, mold remediation, and using specialized equipment. Ideal applicants will possess customer service skills, a sense of urgency, and vehicle maintenance knowledge. The position involves lifting heavy loads and following safety protocols. Candidates must be literate in English and be able to meet physical demands. This is a full-time, on-site role.

Qualifications

• Identify product usage and disposal requirements with training.
• Knowledge of various pump systems.
• Eligible to operate a motor vehicle per BELFOR's vehicle policy.
• Possess sense of urgency, professional demeanor, positive attitude, and strong work ethic.
• English language literacy and fluency.

Responsibilities

• Receive instructions from the team leader.
• Know and understand the MSDS protocols for the chemical products used during mitigation.
• Perform daily inspections of vehicle safety and maintenance.
• Use cleaning/disinfecting solutions and debris removal techniques correctly.
• Attend operations sponsored by BELFOR and necessary security training courses.

Skills

Water pumping and extraction

Mold remediation

Customer service

Vehicle safety and maintenance inspections

Antimicrobial applications

Job description

This position is responsible for providing operational support in mitigation efforts for clients. Qualified candidates must have the ability to perform tasks related to pumping and extracting water, as well as mold removal, and must use various types of specialized equipment under supervision. This position represents level 2 in the progressive itinerary of Water Damage.

Responsibilities

• Receive instructions from the team leader.
• Know and understand the MSDS protocols for the chemical products used during mitigation processes.
• Perform daily inspections of vehicle safety and maintenance and keep these clean and in perfect conditions of use.
• Attention to details.
• Demonstrate mastery of the Book of Damage Caused by the Water of BELFOR.
• Under supervision, demonstrate understanding and proper use of the scraper and rinse rod, the weighed trawl, the weighed extractor, the water extractor, the portable extraction unit and the appropriate legal discharge and drainage systems.
• Build adequate containment systems, using appropriate calculations and equipment (Neg Air, HEPA vacuum).
• Properly use cleaning/disinfecting solutions and debris removal techniques from confined areas.
• Use appropriate lifting techniques, sliding pads, polystyrene foam blocks; take care and protect the personal belongings of the client.
• Properly remove vapor barriers, remove and label recoverable cuttings, make holes for air to flow, install an Injectidry system, a Directed-In system and an Octi-Dry system, and use non‑penetrating and penetrating meters.
• Comply with the standards of BELFOR to safeguard the property of other people.
• Have a deep knowledge of customer service, as well as relevant principles and practices.
• Work within time constraints to meet specific deadlines.
• Be periodically requested to travel and work at night and during weekends.
• Inform in a timely and accurate manner about the time worked and the equipment and consumables used.
• Attend the operations sponsored by BELFOR and the necessary security training courses.

Requirements

• Water pumping and extraction.
• Mold remediation.
• Moving & re‑setting contents.
• Setting drying equipment.
• Antimicrobial applications as appropriate.
• Vehicle safety and maintenance inspections.
• Maintaining vehicles in clean, serviceable condition.
• Constructing polyethylene enclosures.
• Removing and disposing of debris.
• Maintaining equipment used in daily tasks.
• Additional duties as required.

Qualifications

• Identify product (consumables), usage and disposal requirements with training.
• Knowledge of various pump systems.
• Eligible to operate a motor vehicle per BELFOR's vehicle policy.
• Possess sense of urgency, professional demeanor, positive attitude, and strong work ethic.
• English language literacy and fluency.

Physical Demands

• Frequent lifting in excess of 50 lbs.
• Occasional lifting from 41 lbs +, assisted (up to 50% of the time).
• Access and mobility in tight spaces.
• Sustained periods of standing, sitting, walking, bending, and kneeling.
• Ability to use mobile devices for collection of data and time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.