Restoration Technician

ServiceMaster Clean of Fraser Valley; Pelham (AL); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Company car

Competitive salary

Dental insurance

Job summary

SERVPRO Franchise is seeking a Restoration Technician to respond to service calls, perform restoration tasks, and support crew chiefs in delivering high-quality service. You will help prepare spaces, maintain equipment, and ensure safety on the job site, contributing to customer satisfaction and efficient project completion.

Applicants should have basic experience in cleaning/restoration, strong communication skills, and flexibility to travel locally as needed.

Qualifications

• Effective oral communication.
• Experience in cleaning/restoration preferred.
• Willingness to travel locally and out of state as necessary.
• Ability to pass a background check as required by law.

Responsibilities

• Respond to service calls as needed and perform assigned restoration services following guidelines.
• Coordinate with crew chief to ensure customer needs are met and maintain clear communication.
• Maintain vehicles, equipment, and job site cleanliness and safety compliance.
• Prepare rooms and staging areas for work activities and ensure orderly job sites.

Skills

Oral communication

Restoration experience

Travel flexibility

Background check clearance

Education

High school diploma/GED

IICRC certification preferred

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Company car
• Competitive salary
• Dental insurance

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a new Restoration Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi‑tasker. If you are self‑motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super‑excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow.

Job Description

Respond to service calls as needed. Perform services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Responsibilities

• Inventory and load the work vehicle with equipment, products, and supplies needed for each project
• Maintain a clean and organized vehicle and clean equipment appearance
• Prepare rooms/areas for work activities
• Set up staging area and equipment for each project
• Leave job site with a clean and orderly appearance
• Perform production processes following SERVPRO® production guidelines per work order per crew chief directions
• Ensure clear two‑way communication with crew chief and other technicians (especially regarding customer needs and concerns)
• Perform end‑of‑day/end‑of‑job cleanup and breakdown to leave job site with a clean and orderly appearance
• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling

Qualifications

• Effective oral communication
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to travel locally and out of state as necessary
• Ability to successfully complete a background check subject to applicable law

Physical and Work Environment Requirements

• Ability to regularly lift 50 pounds and the ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing,
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawl spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.