Restoration Technician

Restoration 1 of Cape Cod; Bourne (MA); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Bonus based on performance

Free uniforms

Opportunity for advancement

Training & development

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Entry Level/Apprentice Position. No pr

Job summary

Restoration 1 of Cape Cod is seeking a motivated Restoration Technician to assist in delivering top-quality restoration services for water, fire, and mold damage. This entry-level role offers comprehensive training and certifications so you can grow with the company.

You will work with Lead Technicians and Managers, perform on-site restoration tasks, maintain equipment, and ensure safety and timely communication with customers throughout projects.

Qualifications

• High school diploma or GED is required.
• Ability to communicate clearly with customers and team members.
• Basic math skills and the ability to apply learned techniques.
• Clean driving record and willingness to obtain IICRC certs within one year.

Responsibilities

• Perform water, fire, and mold restoration services.
• Schedule visits and communicate with customers.
• Install and monitor drying/remediation equipment.
• Maintain safety and tidiness on site.
• Operate and maintain tools and vehicles.
• Inspect completed work and document daily activity.
• Explain documentation to customers when needed.
• Keep stock of tools, materials and supplies.
• Drive company vehicle to job sites.

Skills

Oral Communication

Written Communication

Planning & Organizing

Technical

Quality

Education

High school diploma

Tools

IICRC certifications

Job description

Benefits:

• Employee discounts
• Paid time off
• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Training & development

Benefits/Perks:

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities
• Entry Level/Apprentice Position. No prior experience required.

Purpose:

Restoration 1 is seeking a Restoration Technician to assist in fulfilling the company’s obligations through the timely and effective delivery of restoration services. The Restoration Technician provides excellent customer service to residential and commercial property owners who are effected by water, fire or mold damage. Entry-level position. No prior experience required. We are willing to provide all necessary training and certifications for the right person.

Principle Duties and Responsibilities:

• Effectively perform all restoration services the company offers - these include water, fire, and mold mitigation services.
• Communicate effectively with customers and schedule visits to perform services;
• Install and monitor drying and remediation equipment;
• Maintain timely and effective communication and flow of information with Lead Technicians, Supervisors or Managers.
• Demolition and removal of unsalvageable building materials;
• Follow safety procedures and maintain a clean and orderly working environment;
• Perform equipment and vehicle maintenance;
• Inspect completed work and keep daily log of activity;
• Complete appropriate restoration documentation and explain documentation to customers;
• Maintain appearance and stock of appropriate tools, materials and supplies for company vehicles;
• Maintain inventory of related supplies;
• Drive company vehicle to and from local work locations.

Performance Competencies:

• Oral Communication – Speaks clearly. Shows respect when addressing customers and superiors. Able to effectively respond to excited customers. Adaptable and able to think on his/her feet.
• Written Communication – Writes clear and accurate job notes. The individual is able to read and interpret written information. Uses appropriate vocabulary and grammar.
• Planning & Organizing – Plans and organizes work activities considering the nature of the job at hand. Focuses on key priorities. Pays attention to details.
• Technical – Is appropriately trained and/or certified and effectively performs all production work within the restoration division.
• Quality – the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality.

Qualifications - Knowledge, Skills and Abilities:

• Education and Experience -High school (or GED) diploma. Previous experience in trade/construction/technical fields a plus.
• Mathematical skills- Adequate math skills. Ability to apply learned techniques to determine appropriate equipment type and number of units.
• Computer skills -Demonstrates basic proficiency in the use of computers, email and portable devices/tablets used to report and record daily activity.
• Certificates, Licenses and Registration -Valid and Clean Driver's License. Technicians are required to obtain IICRC certifications within one year of employment.