Restoration Supervisor: Lead Projects & Service

SERVPRO of Vacaville / Dixon; Port Morris (NJ); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Dover/Stillwater is recruiting a Restoration Supervisor to lead restoration crews and coordinate project workflows with a focus on quality, safety, and customer satisfaction. The role requires supervising technicians, managing resources, and ensuring compliance with safety standards.

The position emphasizes on-site leadership, effective communication, and documentation to support service delivery.

Qualifications

• Valid driver’s license.
• High school diploma/GED (preferred).
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues
• Communicate and follow all OSHA guidelines for job safety
• Coach and train restoration technicians

Skills

Physical abilities

Supervision

Detail oriented

Communication

Education

High school diploma/GED

Job description

SERVPRO of Dover/Stillwater is recruiting a Restoration Supervisor to lead restoration crews and coordinate project workflows with a focus on quality, safety, and customer satisfaction. The role requires supervising technicians, managing resources, and ensuring compliance with safety standards.

The position emphasizes on-site leadership, effective communication, and documentation to support service delivery.