Restoration Supervisor

SERVPRO of Allen/Barren/Hart/Green/Taylor Counties - 11240; Glasgow (KY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in restoration services is seeking a Restoration Supervisor in Glasgow, Kentucky. The candidate will coordinate restoration processes, ensuring top service quality while managing customer relationships. Preference is given to candidates with restoration or construction experience and a commitment to safety regulations.

Benefits

Competitive compensation

Superior benefits

Career progression

Personal & Professional development

In House Training

Qualifications

• Valid driver’s license required.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification to be completed within 6 months.

Responsibilities

• Coordinate and perform production processes ensuring quality control.
• Manage customer experience and satisfaction.
• Communicate clear expectations to restoration technicians.

Skills

Team Management

Customer Satisfaction Management

Quality Control

Communication

Training and Coaching

Education

High school diploma/GED

Job description

Servpro of Allen, Barren, Hart, Green & Taylor Counties is hiring a Restoration Supervisor!

Benefits
Servpro of Allen, Barren, Hart, Green & Taylor Counties offers:

• Competitive compensation
• Superior benefits
• Career progression
• Personal & Professional development
• In House Training

And more!

As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration production manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required at hire date but will be required for completion within 6 months

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

er or not to use them.