Restoration Project Manager

IICRC; Albany (GA); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Opportunity for advancement

Job summary

SERVPRO of Albany is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This front-line management role directs teams to achieve operational excellence on active jobs and ensures customer satisfaction throughout the process.

Requirements include a valid driver’s license, 1+ year of supervisory experience, and 3+ years in the restoration industry; IICRC certification is preferred.

Qualifications

• Must have management or supervisory experience.
• Minimum 3 years of industry experience.
• IICRC certification preferred.
• Valid driver’s license required.
• Ability to lift 50–100 lbs and work in tight spaces.

Responsibilities

• Oversee all aspects of assigned restoration projects and crews.
• Prepare estimates and scopes of work with required documentation.
• Coordinate and schedule crews and subcontractors to meet project timelines.
• Review site documentation to ensure client requirements and billing accuracy.
• Maintain communication with customers, teammates, vendors, and insurance representatives.
• Manage project-related expenses including equipment and vehicles.

Skills

Management experience

Industry experience

IICRC certification preferred

Valid driver’s license

Willingness to perform physical tasks

Education

High school diploma or GED

Associate or Bachelor’s degree preferred

Job description

• Professional development

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

SERVPRO of Albany is hiring a Restoration Project Manager!

Benefits

SERVPRO of Albany offers:

• First-class compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Compensation: $40,000.00 - $45,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.