Restoration Project Lead: Emergency Response & Projects

RestorePro; Payson (AZ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Flexible Schedule

Competitive Pay

Career Advancement

401(k) matching

Company car

Paid time off

Training & development

Job summary

RestorePro in Payson, AZ is seeking a Restoration Project Manager to oversee all aspects of restoration projects, ensuring they progress on schedule and within budget while maintaining safety and quality standards.

You will lead teams, coordinate with insurance professionals, prepare estimates in Xactimate, and maintain clear communication with customers throughout every project. The role requires strong leadership, IICRC familiarity, and a customer‑driven approach.

Qualifications

• Experience in water, fire, mold, or disaster restoration.
• IICRC certifications (WRT, ASD, AMRT preferred).
• Xactimate experience preferred.
• Strong leadership and project management skills.
• Excellent communication and customer service abilities.
• Valid driver's license with a clean driving record.
• Ability to lift 50+ pounds and work in varying environments.
• Strong organizational and time management skills.
• Thrives in a fast-paced, team-oriented environment.
• Willingness to participate in on-call rotation.

Responsibilities

• Respond to emergency restoration losses (water, fire, mold, storm).
• Conduct property inspections and damage assessments.
• Develop mitigation plans and oversee execution.
• Manage multiple projects from start to finish.
• Lead mitigation technicians and subcontractors.
• Ensure work meets IICRC standards and company quality.
• Maintain clear communication with customers, adjusters, and staff.
• Create project documentation (moisture logs, photos, notes).
• Prepare and review Xactimate estimates and supplements.
• Monitor drying progress and adjust equipment as needed.
• Schedule crews, equipment, and materials for efficiency.
• Keep projects on schedule and within budget.
• Perform quality control inspections on projects.
• Maintain OSHA and safety standards on site.
• Coordinate handoffs to reconstruction team.
• Build relations with insurance professionals and referral partners.
• Deliver exceptional customer service throughout projects.
• Participate in on-call emergency rotation.

Skills

Disaster restoration experience

Leadership

Project management

Communication

Customer service

Driver's license

Physical ability

Organizational skills

On-call readiness

Team collaboration

Education

IICRC certifications (WRT/ASD/AMRT)

Tools

Xactimate

Job description

RestorePro in Payson, AZ is seeking a Restoration Project Manager to oversee all aspects of restoration projects, ensuring they progress on schedule and within budget while maintaining safety and quality standards.

You will lead teams, coordinate with insurance professionals, prepare estimates in Xactimate, and maintain clear communication with customers throughout every project. The role requires strong leadership, IICRC familiarity, and a customer‑driven approach.