Restoration Crew Chief

Socket.dev; Des Moines (IA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical plans (4 options)

Dental insurance

Vision insurance

HSA

FSA

Disability insurance

Life insurance

401(k) with matching

Paid time off

Company vehicle

Uniforms provided

Paid training

Career growth opportunities

Job summary

Power Dry in Des Moines, IA is seeking a Water Mitigation Crew Chief to lead restoration crews on residential and commercial sites impacted by water damage. You will guide technicians, ensure safe, efficient projects, and deliver an exceptional customer experience.

We value hands-on leaders with restoration or mitigation experience; strong teamwork and communication are essential. Overtime may be required to meet urgent restoration needs and service commitments in the Des Moines area.

Qualifications

• Proven leadership experience on job sites or in hands-on roles.
• Strong customer service orientation to support homeowners and business clients.
• Excellent communication and interpersonal skills for team coordination and client interactions.
• Ability to lift up to 50 lbs and perform physical work throughout shifts.
• Commitment to safety, quality, and adherence to procedures.

Responsibilities

• Lead and supervise assigned restoration crew members on job sites.
• Assess water and sewage damage and determine appropriate mitigation steps.
• Perform water extraction, mitigation, and structural drying.
• Set up, monitor, and remove drying equipment.
• Demolish and remove damaged materials when necessary.
• Use hand tools, power tools, and specialized restoration equipment.
• Maintain accurate job documentation using company software.
• Communicate project progress and expectations with customers clearly.
• Provide empathetic, professional service to customers.

Skills

Leadership

Customer service

Communication

Physical stamina

Safety mindset

Tools

Hand tools

Job description

Water Mitigation Crew Chief

Power Dry – Des Moines, IA
Full-Time

Turn Chaos into Calm – Join Our Rapidly Growing Team

Founded in 1988,Power Dry is a leader in emergency water and mold removal services. For over 38 years, we’ve proudly served customers during some of the most difficult moments in their lives. As we continue to grow our presence in theDes Moines, Iowa market, we're looking for a high-performing, customer-focusedWater Mitigation Crew Chief to join our team.

At Power Dry, we foster a positive and supportive work culture. We celebrate team wins with fun events, provide catered meals, and are committed to creating a workplace where employees can thrive both professionally and personally. We offer clear career growth opportunities, on-the-job training, and the autonomy to take ownership of your work.

As a Water Mitigation Crew Chief, you'll take the lead on restoration job sites, guide crew members, and help homeowners and businesses recover from unexpected water and property damage.

Compensation & Benefits

Power Dry offers a comprehensive benefits package, including:

• Choice of 4 medical plans, including one option available at $0 payroll cost for employee coverage
• Dental insurance with2 plan options
• Vision insurance
• Health Savings Account (HSA) available with the high-deductible health plan
• Flexible Spending Accounts (FSA) for medical and dependent care expenses
• Company-paid short-term and long-term disability insurance
• Company-paid $25,000 life insurance policy
• 401(k) with company matching
• Ancillary benefit options, includingHospital, Critical Illness, and Accident Insurance
• Paid time off and paid holidays
• Incentive-based compensation with earnings tied to production volume
• Company vehicle and fuel card
• Company-provided uniforms and tools
• Paid training and continued development
• Career growth and advancement opportunities

What You'll Do

As aWater Mitigation Crew Chief, you will lead restoration crews on residential and commercial job sites impacted by water, sewage, and other property damage. You'll be responsible for keeping projects moving safely and efficiently while providing an exceptional experience for our customers.

Responsibilities include:

• Lead and supervise assigned crew members on restoration job sites
• Assess water and sewage damage and determine appropriate mitigation steps
• Perform water extraction, mitigation, and structural drying
• Set up, monitor, and remove professional drying equipment
• Perform demolition and removal of damaged materials when necessary
• Use hand tools, power tools, and specialized restoration equipment
• Maintain accurate and timely job documentation using company and industry software
• Communicate project progress and expectations clearly with customers
• Provide professional, empathetic service to customers experiencing property damage
• Maintain clean, safe, and organized job sites
• Ensure work is completed according to company procedures, quality standards, and safety requirements
• Drive a company vehicle to and from job sites while following all safety and traffic requirements
• Assist with mold remediation projects as needed following training
• Take ownership of assigned projects from initial response through completion of mitigation work

What We’re Looking For

We're looking for a dependable, hands-on leader who can take ownership of a job site while providing an excellent experience for our customers.

Previous restoration or mitigation experience is preferred; however, we are willing to consider candidates with strong leadership experience in construction, skilled trades, home services, or another hands-on environment who have the right attitude and work ethic.

Qualifications

• Valid driver's license and acceptable driving record
• Previous restoration, construction, skilled trades, or related hands-on experience preferred
• Previous crew lead or supervisory experience preferred
• Ability to lead and work alongside a field crew
• Ability to lift up to 50 lbs. and perform physical work throughout the workday
• Comfortable using hand tools, power tools, and specialized equipment
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to remain professional and empathetic when working with customers during stressful situations
• Ability to work overtime, weekends, and some holidays as needed
• Reliable transportation to and from the Des Moines area
• Must successfully complete required pre-employment background check and drug screening

Schedule

This is a full-time position. Because Power Dry provides emergency restoration services, overtime, weekend, and holiday availability may be required as needed.

Build Your Career With Power Dry

This is an opportunity to take the next step in your restoration or skilled-trades career with a growing company. You'll have the autonomy to lead projects in the field while receiving the training, tools, and support you need to succeed.

As Power Dry continues to grow in theDes Moines market, you'll have the opportunity to help build a strong local team and grow along with the business.

If you're a hands-on leader who takes pride in quality work, enjoys helping customers, and wants to be part of a growing organization,we'd love to hear from you.

Job Type: Full-time

Location: Des Moines, IA