Restoration Crew Chief

ServiceMaster RRH; Chicago (IL); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health and Wellness Insurance

Paid Time Off and Holidays

Dental, Vision, Life Insurance, 401K

Job summary

ServiceMaster DSI in Chicago, IL is seeking a Restoration Crew Chief for residential and commercial fire and water cleanup and restoration. You will supervise restoration technicians, direct project tasks, and ensure quality completion with a focus on client satisfaction.

The role requires IICRC WRT certification, Fire & Smoke/Mitigations certification is a plus, and a valid driver’s license. Pay starts at $22/hour plus commission with benefits and potential overtime.

Qualifications

• English proficiency is REQUIRED.
• Strong communication skills are essential.
• Bilingual English/Spanish is a plus.

Responsibilities

• Ensures timely, quality completion of restoration projects.
• Directs and supervises Restoration Technicians and Laborers.
• Maintains documentation and client communication per project.

Skills

Communication skills

English proficiency

Bilingual English/Spanish

Education

IICRC Water Restoration Technician (WRT) certification

IICRC Fire & Smoke/Odor Mitigations certification

Job description

$22-$25/hour, negotiable based on experience, certifications, and qualifications.

Chicago, IL

We are the nation’s largest ServiceMaster franchise company with 20 branches located in Illinois, Indiana, Missouri, Colorado, Florida, Minnesota, North Carolina, Kansas and Wisconsin that offers its employees on‑job training, opportunity for career advancement, while helping people in need.

Who we are:

ServiceMaster DSI provides restoration in Chicago, IL and surrounding areas. With continued investment in education, the latest tools and technology, and expert training, we are industry leaders in disaster restoration cleaning and is known for the great care we take with clients and employees alike.

• Our community-like work environment focuses on providing extensive training to service our clients with the most advanced equipment in the restoration industry.
• We believe that engaged and happy employees make ServiceMaster DSI an amazing place to work where we are always ready to help families and businesses recover from fire and water damage.

The Position:

We’re looking for a Restoration Crew Chief. This position is for residential and commercial fire and water clean-up and restoration. Job assignments include but are not limited to specialty mitigation services, light demolition, water extraction, carpet and upholstery cleaning, mold abatement, vandalism clean-up, fire and smoke damage mitigation, content move-outs and pack ins, and content cleaning. This position also directs, aids and supervises the Restoration Technicians assigned to the project.

The pay range we’re offering starts at $22+/per hour, PLUS Commission!

• We offer Health and Wellness Insurance
• We also offer generous PTO and Holiday Pay
• And Dental, Vision, Life insurance, along with 401K

Requirements

• Previous experience as a Crew Chief in a fire and flood restoration company
• IICRC Water Restoration Technician (WRT) certification
• IICRC certification for Fire & Smoke/Odor Mitigations is a plus
• Strong good communication skills
• English speaking proficiency is REQUIRED
• Bilingual English/Spanish is a plus
• Must have a valid driver's license
• Must have reliable transportation
• Ability and willingness to travel out of town as needed
• Must be able to move and lift up to 50+ lbs.
• Must be able to work after hours, evenings, and weekends as needed
• Lift certification is a plus

Responsibilities

• Ensures the timely quality completion of assigned restoration cleaning, moving, packing, or general labor projects.
• Directs, aids and supervises the Restoration Techs and Staff Laborers assigned to the Restoration Crew Chief by the Project Manager on a per project basis.
• Ensures and evaluates competence and quality of the Restoration Techs and Staff Laborers.
• Ensures a continuous increase in the knowledge and skill level (training) of the Restoration Techs and Staff Laborers.
• Ensures the productivity of the Restoration Techs and Staff Laborers assigned to the Restoration Crew Chief by the Production Manager.
• Ensures all required restoration project documentation, including forms and photo-documentation, is completed in accordance with established protocols.
• Ensures excellent customer communication and relations.
• Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties.

Why Should You Apply?

• Competitive compensation with opportunity for overtime
• Great Benefits
• We work together – openly and cross‑functionally because it enables us to build relationships, learning together and win as a team.
• We go above and beyond for our clients and you’ll find that we have a dynamic environment where learning and growth opportunities are abundant and hard work and results are awarded.

If you’re looking for a challenging and fulfilling career, be part of the ServiceMaster DSI family.

Equal Employment Opportunity Employer/Vets Welcome Here!

Compensation: $22.00 - $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.