Restaurant Valet Attendant - Nashville, TN

Parking Management Company; Nashville (TN); On-site; USD 17,908 - 27,552; Full time

Benefits offered by this job

Health benefits

401K

Bonus opportunities

PTO

Tuition assistance

Discounts

Military-friendly status

Job summary

Parking Management Company is seeking a Hospitality Valet Attendant in Nashville to greet guests, assist with drop-off and retrieval, and ensure a smooth arrival and departure experience.

You will park and retrieve vehicles professionally, maintain a polished presence, and provide exceptional service in a fast-paced outdoor setting. The role offers competitive pay plus tips and opportunities to grow within a hospitality-focused team.

Qualifications

• High school diploma or GED required.
• Valid driver’s license with clean MVR.
• Strong customer service mindset and ability to work outdoors.

Responsibilities

• Provide courteous, efficient, and safe valet services while ensuring the security of all vehicles.
• Warmly greet guests, assist with vehicle drop-off and retrieval, manage traffic flow, and address guest inquiries professionally.
• Follow all company policies and operate vehicles with care.
• Conduct vehicle damage inspections and document parking locations on claim tickets.
• Safely park and retrieve guest vehicles; follow all safety protocols and proper key handling procedures.
• Maintain attendance and timekeeping compliance, clock in/out for shifts and breaks, and accurately report tips.
• Keep valet areas clean, organized, and presentable at all times.
• Handle challenging situations professionally, resolve problems promptly, and foster a positive team environment.
• Maintain regular attendance, adhere to policies, arrive on time in full uniform and groomed before clocking in.
• Perform other tasks to support operational goals; attend required staff meetings and complete training modules on time.

Skills

Customer service

Communication

Dependability

Safety

Education

High school diploma or GED

Job description

Overview

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike. Learn more: ParkingMgt.com

Position

Job Title: Hospitality Valet Attendant – Luxury Hotels, Resorts & Events

Department: Valet Parking Operations

Reports directly to: Guest Service Coordinator

Schedule: Full Time / Part-Time

Status: Non-Exempt

Compensation: Valets can average $13.00 - $20.00+ per hour (after tips and base pay combined). Rates can vary by market; tips based on service performance and customer interactions.

Position Summary

As a Valet Attendant, you are the first impression and the final goodbye. You create a welcoming, professional experience for every guest from arrival to departure.

You will safely and efficiently park and retrieve vehicles while delivering exceptional customer service with energy, confidence, and attention to detail. Your ability to move quickly, communicate clearly, and maintain a polished presence directly shapes the guest experience.

If you enjoy being active, working outdoors, interacting with people, and being part of a fast-paced hospitality environment, this position offers the opportunity to earn competitive pay plus tips while building valuable customer service skills.

Every shift is an opportunity to make someone’s day better—and represent the highest standards of safety, professionalism, and hospitality.

Responsibilities

• Primary Objective: Provide courteous, efficient, and safe valet services while ensuring the security of all vehicles. Warmly greet guests, assist with vehicle drop-off and retrieval, manage traffic flow, and address guest inquiries professionally. Follow all company policies and operate vehicles with care.
• Vehicle Inspections: Conduct vehicle damage inspections and document parking locations on claim tickets.
• Safety: Safely park and retrieve guest vehicles; follow all safety protocols and proper key handling procedures.
• Compliance: Maintain attendance and timekeeping compliance, clock in/out for shifts and breaks, and accurately report tips.
• Housekeeping: Keep valet areas clean, organized, and presentable at all times.
• Customer Service and Teamwork: Handle challenging situations professionally, resolve problems promptly, and foster a positive team environment.
• Attendance and Professionalism: Maintain regular attendance, adhere to policies, arrive on time in full uniform and groomed before clocking in.
• Additional Responsibilities: Perform other tasks to support operational goals; attend required staff meetings and complete training modules on time.

Knowledge, Skills, and Abilities / Qualifications

• Education/Experience: High school diploma or GED; customer service experience preferred; customer service attitude and a helpful demeanor are mandatory.
• Certificates and Licenses: Valid driver’s license and reliable transportation; acceptable motor vehicle record with no more than three moving violations in three years; clean background check. No special certifications required.
• Hospitality, Customer Service and Communication: Provide exceptional guest service through professional communication, active listening, and personalized assistance.
• Organizational Support and Adaptability: Follow policies and adapt to changing work environments while handling unexpected situations with professionalism.
• Dependability and Safety: Demonstrate dependability, follow instructions, adhere to safety procedures, and maintain equipment as needed.
• Physical Demands and Work Environment: Endurance to stand, walk, and lift up to 50 lbs. in varying weather; ability to work nights, weekends, and holidays; work indoors and outdoors with exposure to elements and moving vehicles.
• Cell Phone Use: May be required to use personal cell phones for work-related coordination; reimbursement follows company policy.
• Pay Transparency: PMC adheres to pay transparency and equal employment opportunity laws.
• Additional Compensation and Benefits: Health benefits, 401K, supplemental insurance, bonus opportunities, leadership development, PTO, training, tuition assistance, discounts, and military-friendly status.
• Employee at Will / Leave / EEO: At-will employment; FLSA non-exempt with overtime; compliance with state leave and EEO requirements.

Compliance and Equal Opportunity

ADA and EEO: PMC provides reasonable accommodations as required by law and maintains an equal opportunity environment. This job description is subject to modification in compliance with applicable laws and business necessity.