Restaurant Technician Position

McDonald's; Pineville (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

McDonald’s is seeking a self-starter Field Service Technician to deliver dependable customer service while performing routine maintenance and providing technical support between Pineville, LA locations. You will troubleshoot, perform preventive maintenance, and coordinate with equipment vendors.

The role requires travel between stores, strong mechanical and electrical knowledge, and a focus on safety and reliability.

Qualifications

• 1 to 3 years of experience.
• High school diploma or equivalent; vocational training.
• Experience in HVAC, mechanics, electricity, plumbing, hydraulics and using hand tools.
• Technical and mechanical knowledge.
• Ability to travel between store locations and follow instructions.
• Adaptable to dynamic work schedules and maintain safety standards.
• Strong customer service, communication and self-management skills.

Responsibilities

• Performs mechanical, electrical, troubleshooting and repair of production equipment.
• Oversee planned maintenance and emergency repairs of restaurant decor, cooking and refrigeration equipment, and cleanliness.
• Executes daily work orders including preventive maintenance and equipment installation.
• Contacts equipment vendors for technical support and parts identification.
• Maintain safe, clean and organized work area.

Skills

HVAC

Mechanical skills

Electrical

Plumbing

Hydraulics

Hand tools

Education

High school diploma

Vocational training

Tools

Hand tools

Job description

We are looking for a self-starter Field service technician to

deliver the desired customer service experience. The goal is to drive

satisfaction by routine performed maintenance while providing technical support

within the Marks Organization McDonald’s restaurants. Travel between the two McDonald’s restaurants in Pineville, La.. The Technician must possess the ability to

trouble-shoot and work to resolve issues with the least amount of disruption to

daily service in the restaurant, maximizing customer retention to increases

profitability.

Job Responsibilities:

• Performs mechanical tasks and or projects including, but not limited to, mechanical, electrical, troubleshooting, and repair of production machines.
• Maintenance Technician will oversee planned maintenance and emergency repairs of the restaurant decor, cooking equipment, refrigeration equipment, heating and air condition, lot & lobby, and overseeing overall store cleanliness and maintenance.
• Executes daily work orders, including but limited to preventative maintenance, installation of new equipment, and majority will be equipment repairs.
• Calling equipment companies to provide technical support Identifying and communicating parts needed to repair tools and equipment.
• Observing all safety rules and maintain a clean and orderly working area

Requirements:

• 1 to 3 years of experience
• High School diploma or equivalent & Vocational training
• Experience in HVAC , mechanics, electricity, plumbing, hydraulics, and/or using a variety of hand tools and machines.
• Technical and mechanical knowledge
• Must be able to follow Verbal & Electronic instructions/description
• Ability to lift heavy objects and perform manual labor for hours at a time
• Ability to travel between store locations
• Ability to adapt to dynamic work schedules and flexible shifts
• Superb customer service, communication and self-management skills

Requsition ID: PDX_MC_2E06E33B-8BCB-48EB-B451-61711CD021A3_66730

McDonald’s Corporation and McDonald’s USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.