Restaurant Team Member Morning and Day Shift

Vitality Bowls Buford; San Ramon (CA); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

Vitality Bowls is seeking a Restaurant Team Member for morning and day shifts. You will engage customers with upbeat explanations of the health benefits of our ingredients, maintain a clean front lobby, and assist with taking orders over the phone.

A strong emphasis on customer service, accuracy, and sanitation is required as you prep food and stock the store. Responsibilities include operating the POS system, handling cash/credit transactions, and ensuring timely, accurate orders while working

Qualifications

• Customer service experience required to handle guests professionally.
• Ability to explain health benefits of ingredients to customers.
• Stand for long periods and maintain a clean, organized workspace.

Responsabilités

• Explain the health benefits of ingredients to customers in an upbeat manner.
• Keep front lobby and outside area clean and presentable.
• Take orders, handle cash/credit cards, and operate POS system.
• Prepare and follow recipes; maintain sanitation and food safety.
• Coordinate with team to ensure timely orders and accurate delivery to customers.

Connaissances

Customer service

Teamwork

Cash handling

Formation

Food handler certification

Outils

POS system

Description du poste

Future Opening: Restaurant Team Member Morning and Day Shift

Job Description:

• Memorize the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner
• Keep the front lobby and outside area clean
• Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
• Assist and ring up guests, answer phone calls and take orders over the phone
• Have a thorough knowledge of the food and recipes. Must be able to follow recipes and to make all food in a timely and sanitary manner.
• Prep food according to proper procedures
• Continuously and thoroughly clean the kitchen and lobby
• Put away deliveries and keep everything organized
• Washing dishes and put away
• Communicate with other staff to ensure that all orders are made correctly and in a timely way
• Carry out food to customers
• Communicate with managers about the schedule, informing them in a timely manner of days off needed
• Show up on time and take breaks for the appropriate length of time
• Complete all opening and closing duties
• Perform additional tasks requested by your manager
• Follow sanitation guidelines
• Stock and rotate food
• Adhere to safety procedures
• Practice cost-cutting measures
• Pitch in and work as a team
• Communicate effectively with coworkers and managers

Requirements:

• Become food certified
• Must be able to handle a basic computer, POS system; handling cash and credit cards
• Follow health, sanitary, and safety requirements
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
• Maintain a clean and work appropriate personal appearance
• Come to work with a positive attitude, and are willing to work well with others

Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.

Vitality Bowls’ Standards and Expectations:

Be Friendly and Fast-

• Make a great first impression: smile and greet each guest.
• Show a sense of urgency and strive to minimize wait times.
• Get to know your guests and make them regulars.
• Make a memorable connection and send each guest off with a smile.

Know Your Stuff -

• Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications)
• Being “fitness and nutritionally minded” will help you understand your customer
• Develop a good understanding of each ingredient’s nutritional values
• Deliver a perfect meal item every time.

The “One Team” Theme -

• Work together as ONE team to deliver a great meal and provide outstanding service.
• Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
• Seek opportunities to exceed expectations.
• Embrace the ACT principal – be Accountable, practice good Communication, and be Trustworthy.

Show Pride in Your Work-

• Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location.
• Keep the store clean, organized, and looking great with consistency.
• Operate cash register and handle all cash transactionswith careful consideration.
• Do your best and strive for excellence in everything you do.

I acknowledge that I am applying for employment with an independently owned and operated Vitality Bowls franchisee, a separate company and employer from Vitality Bowls and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, and Vitality Bowls does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Vitality Bowls franchisee.

How many years of Customer Service experience do you have? *

If you are not already, are you willing to become food certified? *

How many years of experience do you have handling both cash and credit cards? *

Are you able to stand for long periods of time as well as occasionally lift heavy boxes? *

Everyone who works here is so fun and supportive. It is a great environment to work at. The owners are fun to be around and always open to new suggestions on how things can run smoothly.