Restaurant Team Member: Food Prep & Customer Service

Papa John's - Cleveland; Mentor (OH); On-site; USD 14,000 - 21,000; Full time

Job summary

Papa John's in Mentor, OH is seeking a Restaurant Team Member to help prepare pizzas and other menu items, ensuring quality products and friendly, efficient service for every customer. You will work as part of a team, take orders in person or by phone, process cash and card payments, maintain a clean, organized workstation, and adhere to Papa John’s standards and safety policies.

No formal experience required; on-the-job training is provided to learn recipes, food handling, and point-of-sale

Qualifications

• High School diploma or GED preferred.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do.
• Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the company’s image by complying with uniform and appearance standards.
• Accurately use the FOCUS System, process cash, and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the company’s assets by maintaining organized, safe and clean work areas; comply with safety and security standards at all times.

Skills

Customer service

Cash handling

Teamwork

Time management

Education

High School diploma or GED

Job description

Papa John's in Mentor, OH is seeking a Restaurant Team Member to help prepare pizzas and other menu items, ensuring quality products and friendly, efficient service for every customer. You will work as part of a team, take orders in person or by phone, process cash and card payments, maintain a clean, organized workstation, and adhere to Papa John’s standards and safety policies.

No formal experience required; on-the-job training is provided to learn recipes, food handling, and point-of-sale