Restaurant Team Member: Fast-Paced Customer Service

Harri; Mentor (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John's is hiring a Restaurant Team Member to perform workstation duties, prepare ingredients, take orders, and deliver friendly customer service. You will work as part of a team, stay on schedule, and help with closing duties while upholding Papa John's standards for uniform appearance and operations.

The role includes processing cash and card transactions, upselling to boost order value, and maintaining safe, organized work areas.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Compliance with uniform, appearance, and operations standards as defined in manuals and policies.

Responsibilities

• Perform workstation duties: make quality products, prepare ingredients, take orders, and provide quality customer service.
• Work as part of a team, be on time for shifts, support other workstations, and complete closing duties; maintain company image through uniform standards.
• Accurately process cash and credit card transactions; suggestively upsell to increase check average; keep work areas organized, safe, and clean.
• Protect company assets by following safety standards and maintaining a clean, orderly environment.

Skills

Customer service

Teamwork

Cash handling

Attention to detail

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Job description

Papa John's is hiring a Restaurant Team Member to perform workstation duties, prepare ingredients, take orders, and deliver friendly customer service. You will work as part of a team, stay on schedule, and help with closing duties while upholding Papa John's standards for uniform appearance and operations.

The role includes processing cash and card transactions, upselling to boost order value, and maintaining safe, organized work areas.