Restaurant Team Member: Fast-Paced Customer Service

Papa John's - Cleveland; Cleveland (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John's - Cleveland is seeking a Restaurant Team Member to perform assigned workstation duties, ensuring quality pizzas and service while upholding Papa John's standards. The role requires adhering to uniform, appearance, and operating procedures as defined in company manuals.

Responsibilities include preparing ingredients, taking orders, delivering friendly customer service, using the FOCUS System for transactions, and contributing to a team-focused, clean and safe work area.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred

Responsibilities

• Perform assigned workstation duties including making quality products and preparing ingredients.
• Take orders and provide quality customer service through positive and professional interaction with customers by phone or in person.
• Act with a sense of urgency in everything you do.
• Work as part of a team and assist each other by being on time for shifts and supporting other workstations.
• Complete all closing duties, including cleaning, at the end of each shift.
• Enhance the company’s image by complying with uniform and appearance standards.
• Contribute to an atmosphere of teamwork, energy and fun.
• Accurately use the FOCUS System, process cash and/or credit card transactions.
• Support sales efforts by suggestively selling to increase the check average when taking an order.
• Protect the company’s assets by maintaining organized, safe and clean work areas; comply with safety and security standards at all times.

Education

High School diploma or GED preferred

Tools

FOCUS System

Job description

Papa John's - Cleveland is seeking a Restaurant Team Member to perform assigned workstation duties, ensuring quality pizzas and service while upholding Papa John's standards. The role requires adhering to uniform, appearance, and operating procedures as defined in company manuals.

Responsibilities include preparing ingredients, taking orders, delivering friendly customer service, using the FOCUS System for transactions, and contributing to a team-focused, clean and safe work area.