Restaurant Team Member

Shake Shack; Watertown (MA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Weekly Pay

Medical, Dental, Vision Insurance & F?

Supplemental Life Insurance and Short‑

401(k) plan with Company Match

Paid Time Off/ Sick Time

EAP

Commuter Benefits

Shake Shack Meal Discounts

Eligibility criteria applies

Job summary

Shake Shack in Watertown, MA is hiring for a hospitality-focused team member. You will lead guest interactions with warmth, prepare food to brand standards, and rotate through all stations to keep daily work engaging.

Join a fast-paced environment that rewards learning and growth, with tips and a strong emphasis on hospitality and teamwork. Commitment to high standards and community values is essential.

Qualifications

• Ability to learn quickly in a fast-paced environment.
• Adaptability to various roles within the restaurant.
• Demonstrates integrity and accountability.
• Flexible schedule including evenings, weekends, holidays.
• 16 years or older.

Responsibilities

• Embody enlightened hospitality with warmth and care for guests and team members.
• Prepare and assemble food orders per Shake Shack standards.
• Master all stations and rotate through them to keep days engaging.
• Follow all food safety and sanitation procedures.
• Align with Shake Shack values of integrity, inclusivity, and community.

Skills

Customer service

Fast-paced

Reliability

Flexibility

Attention to detail

Job description

Pay Range - $16.00 - $16.00/hour + Tips*Our secret to leading the way in hospitality? We put our people first!* At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part Of Something Good.

Job Responsibilities

• Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests
• Prepare and assemble food orders according to Shake Shack's standards and recipes
• Master all stations and rotate through them, keeping each day fresh and exciting
• Follow all food safety and sanitation procedures to ensure the safety of guests and team members
• Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement

Job Qualifications

• Ability to learn quickly in fast-paced, high-volume environment
• Adaptability to various roles within the restaurant
• Consistently demonstrates integrity by doing the right thing and taking accountability
• Flexible schedule availability, including evenings, weekends, and holidays
• 16 years or older

Perks

• Weekly Pay

• * Medical, Dental, Vision Insurance & Flexible Spending Accounts*
• * Supplemental Life Insurance and Short-Term Disability*
• * 401(k) plan with Company Match*
• * Paid Time Off/ Sick Time*
• Employer Assistance Program (EAP)
• Commuter Benefits
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
• Shake Shack Meal Discounts
• Eligibility criteria applies

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built… and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good".

• Shake Shack is an Equal Opportunity Employer*

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.