Restaurant Team Member

Shake Shack; San Mateo (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Weekly Pay

Medical, Dental, Vision Insurance & FS

Supplemental Life Insurance and Short‑

401(k) plan with Company Match

Paid Time Off/ Sick Time

Employer Assistance Program (EAP)

Commuter Benefits

Exclusive corporate discounts

Job summary

Shake Shack is hiring at the San Mateo location, offering $20.00/hour plus tips. This role provides hands-on mentorship and growth potential within a fast-paced hospitality team focused on guest experiences.

You will rotate through stations, maintain food safety standards, and uphold our values of integrity, inclusivity, and community engagement while delivering memorable service. Flexible scheduling including evenings, weekends, and holidays is required; applicants 16 or older are welcome.

Qualifications

• Ability to learn quickly in a fast-paced, high-volume environment.
• Adaptability to perform multiple roles within the restaurant.
• Demonstrates integrity by doing the right thing and taking accountability.
• Flexible availability including evenings, weekends and holidays.
• Applicants must be 16 years or older.

Responsibilities

• Lead interactions with warmth and care toward team members and guests.
• Prepare and assemble food orders according to Shake Shack standards.
• Master all stations and rotate through them daily.
• Follow all food safety and sanitation procedures to ensure guest safety.
• Uphold Shake Shack values of integrity, inclusivity, and community.

Skills

Learn quickly

Adaptability

Integrity

Flexible schedule

Age 16+

Job description

Pay Range - $20.00 - $20.00/hour + Tips

Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learningopportunitiesandthe chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Responsibilities

• Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests
• Prepare and assemble food orders according to Shake Shack's standards and recipes
• Master all stations and rotate through them, keeping each day fresh and exciting
• Follow all food safety and sanitation procedures to ensure the safety of guests and team members
• Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement

Job Qualifications

• Ability to learn quickly in fast-paced, high-volume environment
• Adaptability to various roles within the restaurant
• Consistently demonstrates integrity by doing the right thing and taking accountability
• Flexible schedule availability, including evenings, weekends, and holidays
• 16 years or older

Perks

We take care our team members and support them in building successful futures through a variety of industry-leading benefits.

• Weekly Pay
• Medical, Dental, Vision Insurance & Flexible Spending Accounts*
• Supplemental Life Insurance and Short-Term Disability*
• 401(k) plan with Company Match*
• Paid Time Off/ Sick Time*
• Employer Assistance Program (EAP)
• Commuter Benefits
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
• Shake Shack Meal Discounts

*Eligibility criteria applies

About Us

Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.