Restaurant Team Member

Panera Bread; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

On-shift meals

Unlimited beverages

Paid vacation

Sick time

Holidays (full-time)

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Team rewards

Assistance program

Job summary

Panera Bread in Charlotte, NC seeks a Restaurant Team Member to be the heart of hospitality, greeting guests and delivering warm, friendly service in a fast-paced bakery-cafe setting. You will assemble fresh salads, soups, and sandwiches with care and accuracy, while maintaining a clean, safe, and welcoming environment.

This role requires strong interpersonal skills, reliability, and the ability to multitask.

Qualifications

• Customer service experience or aptitude is important.
• Strong interpersonal and communication skills.
• Able to multitask in a fast-paced environment.
• Excellent guest service mindset and positive attitude.

Responsibilities

• Greet guests with warmth and enthusiasm.
• Assist guests at entry, cashier, and dining areas.
• Prepare salads, soups, and sandwiches with care and accuracy.
• Maintain a clean and safe environment following food safety standards.
• Be adaptable to daily priorities and team needs.
• Assist with stocking and setting up for the next shift.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Job description

At Panera Bread, we believe every guest deserves our best. As a Restaurant Team Member, you’ll be the heart of hospitality- bringing warmth, care, and joy to every interaction. Restaurant Team Members have the special opportunity to connect with our amazing guests, directly impact the bakery-cafe’s growing business, and most importantly serve local communities across the country. Support in bringing Panera warmth to life and help ensure every guest receives our best. By sharing a warm welcome, delivering food with gratitude, always looking for ways to help, building personal connections, and finding moments to surprise and delight, you help create meaningful experiences that keep guests coming back.

Responsibilities

As a Restaurant Team Member, you will be an ambassador for bringing Panera Warmth to life with each guest interaction, delivering excellent services in every circumstance. Your daily responsibilities will include, but are not limited to:

• Restaurant Team Members will execute the duties for their specific areas within the bakery-cafe (e.g., Production, Prep, Service, Cashier, Expo, Drive-Thru, Barista, Guest Experience Champion, QC, etc.).
• Greet every guest with genuine warmth and enthusiasm.
• Assemble fresh salads, soups, and sandwiches with care, accuracy, and efficiency – no assembly lines, just real ingredients and great food.
• Stay on the move – assist guests at entry, cashier, and dining areas.
• Maintain a clean, safe, and inviting environment by following food safety standards and cleaning protocols.
• Be informed about daily priorities and adapt to changes with a positive attitude – every guest gets our best.
• Support team success by completing cleaning and stocking duties and helping set up the next shift.

What’s In It for You

• Competitive pay & eligible for team tips
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays (for full-time team members)
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Perks & rewards for team members
• Team member assistance program

This Opportunity Is for You If

• You meet the minimum age requirement (16+) and can lift up to 25 lbs. and stand for extended periods.
• Must be able to clearly communicate and quickly understand guests, managers, and team members’ directions in a loud environment.
• You have strong interpersonal skills and love making people smile.
• You’re passionate about creating moments of comfort, connection, and joy for every guest.
• You thrive in a fast-paced environment and can multitask with ease.
• You’re reliable, punctual, and flexible to work evenings, weekends, and holidays.
• Complete basic food safety understanding and practice training. (Food Handler’s Card, as required by law)
• You enjoy working with food. (Food service experience is preferred but not required.)

Equal Opportunity Employer: Disabled/Veterans