Restaurant Team Lead — Service & Guest Experience

Pizza Hut - Cottage Grove Road; Madison (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

Pizza Hut - Cottage Grove Road is hiring a Restaurant Supervisor for our Madison, WI location. This full-time or part-time role leads a team to achieve goals, assist in planning and management, and help meet customer satisfaction and financial targets.

The ideal candidate will have strong verbal and written communication skills and the ability to supervise staff, ensure service standards, and maintain store cleanliness and order.

Qualifications

• Proven ability to communicate clearly, both verbally and in writing.
• Experience supervising a team in a fast-paced setting.
• Reliability and adherence to attendance policies.

Responsibilities

• Monitor team members to follow all service standards.
• Supervise service of guests, being watchful of signals from guests in need of service.
• Assist manager to establish and monitor sidework duty completion.
• Read daily communication sheets from previous shift and prepare one for the following shift.
• Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Skills

Verbal communication

Written communication

Team supervision

Attendance reliability

Job description

Pizza Hut - Cottage Grove Road is hiring a Restaurant Supervisor for our Madison, WI location. This full-time or part-time role leads a team to achieve goals, assist in planning and management, and help meet customer satisfaction and financial targets.

The ideal candidate will have strong verbal and written communication skills and the ability to supervise staff, ensure service standards, and maintain store cleanliness and order.