Restaurant Shift Supervisor: Lead Team & Guest Experience

KFC - FMI llc; Conway (AR); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Employee discounts

Bursary program

College credits

On-site items

Fun workplace

Leadership path

Job summary

KFC in Conway, AR is seeking a Shift Supervisor to take direct ownership of team results and guest experience. You will support the Restaurant General Manager in achieving goals, developing the team, and improving operations metrics and profitability.

You will communicate goals and promotions clearly, maintain a clean restaurant, ensure hot and fresh meals, and foster a positive, family-like environment while mentoring others and preparing for broader management roles.

Qualifications

• Strong leadership abilities with a focus on customer service.
• Ability to guide and develop a team in a fast-paced setting.
• Excellent communication and interpersonal skills.

Responsibilities

• Own the results of your team and impact guest experience and restaurant success.
• Support the Restaurant General Manager in achieving goals and improving metrics and profitability.
• Communicate goals, promotions, and updates to the team and guests.
• Provide a top-notch guest experience with a clean restaurant and fresh meals.
• Lead a positive, collaborative team culture.

Skills

Leadership

Guest service

Team collaboration

Communication

Job description

KFC in Conway, AR is seeking a Shift Supervisor to take direct ownership of team results and guest experience. You will support the Restaurant General Manager in achieving goals, developing the team, and improving operations metrics and profitability.

You will communicate goals and promotions clearly, maintain a clean restaurant, ensure hot and fresh meals, and foster a positive, family-like environment while mentoring others and preparing for broader management roles.