Restaurant Shift Supervisor, Boston

DIG INN Restaurant Teams; Boston (MA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Complimentary DIG lunch everyday

Opportunities for GROWTH

Job summary

Dig Inn Restaurant Teams in Boston is seeking a Sous Chef to support our Restaurant Leaders, master every DIG station, train teammates, and lead during peak service to maintain standards.

This hourly role offers hands-on leadership, shift management, and growth opportunities as we rebuild the food system with a collaborative brigade approach.

Join us to develop knife skills and hospitality, uphold safety standards, and help create exceptional guest experiences.

Qualifications

• 1+ year leadership experience in a culinary environment.
• Excellent communication skills, both verbal and written.
• Food Safety Certification.
• Desire to create exceptional employee & guest experiences.
• An eye for detail and solving challenges.

Responsibilities

• Elevate and motivate Chef’s-in-Training by modeling culinary expertise, warm hospitality, and a great attitude.
• Train fellow teammates on each station, following station diagrams, pars & station prep to ensure consistency.
• Demonstrate mastery of every station by executing seasonal menu offerings according to recipes, procedures, and standards.
• Manage prep lists, waste logs and participate in food inventory while staying in close contact with your Chef de Cuisine to ensure walk-in is stocked.
• Learn all restaurant ordering systems to support the CDC in maintaining appropriate pars.
• Run and execute successful restaurant shift management by writing deployment and delegating work.
• Open and close the restaurant using checklists and communication with previous leaders for a steady shift.
• Participate in team building through interview shadowing and leading preshift.
• Operate expeditor / computer station to ensure food presentation and order accuracy for all orders.
• Troubleshoot and create solutions regarding guest concerns, digital ordering, and equipment maintenance.
• Maintain the 'A' lettergrade by following health and DIG food safety standards.
• Uphold DIG’s anti-discrimination & anti-harassment policies.

Skills

Leadership experience

Communication skills

Food Safety Certification

Growth mindset

Job description

SOUS CHEF

$19 - $22 / hour depending on experience

ABOUT THE ROLE:

As a Sous Chef, you will support our Restaurant Leaders to drive culinary and hospitality excellence in our scratch-based kitchen. With a genuine love for cooking delicious food, you will work to master every DIG station by consistently executing recipes, processes, and procedures and training actively to elevate the knowledge of the whole restaurant. Our Chefs-In-Training look to you for guidance because you invest in their growth, lead during peak service, resolve guest concerns and serve as a vital resource on culinary & systems best practices. You will take initiative as a leader & role model in the kitchen by participating in pre- shifts, shift management, and training & will be held accountable to ensuring tasks across the restaurant are completed on time and to standardard. The Sous Chef role is an hourly position and a great opportunity to learn the business and grow with DIG!

ABOUT THE TEAM:

People are the power - in our kitchens we not only develop knife skills, but life skills. We use a traditional brigade system to streamline vertical communication. As Sous Chef, our Chefs-In-Training partner with you, and you report directly to our Restaurant Leaders. You work collaboratively with the leadership team to ensure that everyone is well trained and organized to provide guests’ with an experience that goes beyond a great meal. DIG is determined to rebuild the food system, and we couldn’t do it without you.

YOU WILL:

• Elevate and motivate Chef’s-in-Training by modeling culinary expertise, warm hospitality, and a great attitude.
• Train fellow teammates on each station, following station diagrams, pars & station prep to ensure consistency.
• Demonstrate mastery of every station by consistently executing all seasonal menu offerings according to the recipes, procedures, and standards of The Pantry.
• Manage prep lists, waste logs and participate in food inventory while staying in close contact with your Chef de Cuisine to ensure your walk-in is fully-stocked and organized.
• Learn all restaurant ordering systems [Food, paper etc] to support the CDC in maintaining appropriate pars needed for service.
• Run and execute successful restaurant shift management by writing a smart deployment, delegating work appropriately to the team and following scheduled deployment and breaks.
• Successfully open and close the restaurant using the checklists and thorough communication with the previous days leaders to best prepare for a steady shift.
• Participate in team building through interview shadowing, contributing to the Chef’s table agenda, providing feedback to CITs, and leading preshift.
• Operate the expeditor / computer station to ensure that food presentation and order accuracy is met for all walk-in, pick-up and delivery orders.
• Troubleshoot and create solutions regarding guest concerns, digital ordering, and equipment maintenance.
• Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards.
• Demonstrate professional maturity and strictly uphold DIG’s anti-discrimination & anti-harassment policies.

YOU HAVE:

• 1+ year leadership experience in a culinary environment.
• The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.
• Food Safety Certification.
• A desire to create exceptional employee & guest experiences.
• An eye for detail and solving challenges.
• Excellent communication skills, both verbal and written.
• The willingness to roll up your sleeves and pitch in wherever necessary.
• A desire for growth in our brigade.

WORK PERKS: Aside from the standard job description fare (competitive pay) we also offer:

• Complimentary DIG lunch everyday
• Opportunities for GROWTH

ABOUT US:

At Dig Food Group, we’re building a better food system for everyone by sourcing, cooking and serving delicious food everyday. Nine years in, we’ve grown to more than 30 fast-casual Dig restaurants, opened our first full-service restaurant, 232 Bleecker, partnered with 130 farms including our own Dig Acres, and taught thousands of people how to cook (really cook) in our kitchens.

To do this, we’ve built direct and real relationships with farmers. We don’t just name check them on our menus – we’re true partners in their businesses. We focus on farmers who are independent, first-timers, women, immigrants, LGBTQ and people of color. These relationships allow us to get the best ingredients all year round and change our menu based on what is growing in the fields.

Each restaurant is run by a chef and all our food is cooked on site. There are no microwaves, can openers or freezers, just an entire culinary team at every location, cooking vegetables all day. This requires training a whole generation of chefs and cooks from the ground up, including many who have never worked in a restaurant before. Knife skills are life skills.

We’re not here to disrupt anything or become a platform. We run our business on good food and great people. From sourcing to serving, our mission is to create a better food system for everyone. That means a world where farmers can make a living growing food, anyone can learn to cook, and we can all eat well, together.

DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Diverse candidates encouraged to apply

Additional Role Note:

The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.