Restaurant Shift manager

Shake Shack; Plano (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Bonuses based on goals

Health, Dental, Vision insurance

Paid Time Off

Shake Shack meal discounts

401(k) with company match

Career development opportunities

Employee discounts and perks

Job summary

Shake Shack is seeking a shift leader to supervise restaurant operations on a daily basis. You will direct team members to maintain high standards of safety, cleanliness, quality and speed, while fostering a positive, inclusive work environment.

The role emphasizes strong communication, mentorship of hourly staff, and involvement in hiring and local operations. This on-site position offers learning and growth opportunities within a fast-growing hospitality brand.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills and adaptability.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure safety, cleanliness, quality, and speed.
• Help build and lead a high performing team of hourly Team Members.
• May assist with operational support functions (Purchasing, Receiving, Inventory, etc.).
• Participate in applicant interviews and assist with employee relations.

Skills

Leadership experience

Problem solving

Effective communication

Education

Food Safety Certification

Job description

• Strong problem solving skills

Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands‑on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Job Qualifications

• At least 1 year of restaurant leadership experience supervising a team
• Food Safety Certification according to local jurisdiction
• Strong problem solving skills
• Effective communication skills, both written and verbal

Perks

• Weekly Pay
• Performance bonuses based on the achievement of pre-determined goals
• Medical, Dental, Vision Insurance & Flexible Spending Accounts
• Supplemental Life Insurance and Short-Term Disability
• 401(k) plan with Company Match
• Paid Time Off/ Sick Time
• Paid Parental Leave
• Employer Assistance Program (EAP)
• Commuter Benefits
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
• Shake Shack Meal Discounts
• Charitable opportunities to give back
• Employee Resource Groups
• Career development opportunities – we are growing!
• Eligibility criteria applies

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good".

Shake Shack is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.