Restaurant Shift Manager

McDonald's; New Castle (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus program

Tuition assistance

Health insurance

Paid time off

Life insurance

401k and profit sharing

Paid training and development

Job summary

McDonald's is hiring an Experienced Shift Manager to support the General Manager in running daily restaurant operations in New Castle, PA. You will lead shifts, plan labor, supervise crew, and ensure exceptional service and high food quality.

You’ll implement food safety standards, monitor profitability, and coach team members to meet targets. The role emphasizes leadership, compliance with labor laws, and delivering a superior guest experience.

Qualifications

• Experience leading teams in fast-paced food service.
• Ability to supervise shift operations and coach crew.
• Knowledge of food safety and labor law basics.

Responsibilities

• Running Great Shifts and labor planning.
• Shift control and coordination of crew on the shift.
• Providing exceptional customer service and ensuring food quality.
• Supervising food safety and cleanliness procedures.
• Achieving targets and observing restaurant execution from a customer perspective.
• Monitoring safety, security, inventory and profitability.
• Enforcing labor laws and delivering on-the-spot coaching.

Skills

Leadership

Customer service

Team coordination

POS systems

Tools

POS systems

Job description

Are you a driven and experienced leader looking to advance your career in the fast-food industry? McDonald's is hiring Experience Shift Managers to join our team. As a Shift Manager, you will support the General Manager in executing all aspects of restaurant operations. Your key responsibilities will include ensuring exceptional customer service, serving safe food, and coordinating team members on the shift. If you are passionate about leading people and executing high standards in the restaurant industry, this role is for you!

Key Responsibilities:

• Running Great Shifts:

• Shift Preparation- including labor planning and crew positioning.

• Shift Control:

• Providing exceptional customer service and quality food production.

• Supervising food safety and cleanliness procedures.

• Achieving targets during shifts and assisting departments in reaching their goals.

• Conducting travel paths to observe and improve restaurant execution from a customer’s perspective.

• Monitoring safety, security, inventory, and profitability.

• Enforcing labor laws and providing on-the-spot coaching.

-Completion of Assigned Responsibilities:

• Setting the example in professional appearance, attitude, and dependability.

• Communicating effectively with crew and shift managers to prepare for successful shifts.

-Developing and Training:

• Training crew.

• Demonstrating and reinforcing leadership behaviors and people standards to gain commitment from crew.

• Controlling Profit and Loss:

• Managing assigned profit and loss line items to deliver optimal business results.

• Ensuring a respectful workplace exists in the restaurant.

Benefits:

• Competitive monthly bonus program

• Tuition assistance up to $2,500 per year

• Comprehensive health, dental, and vision insurance

• Generous paid time off

• Life insurance

• 401k and profit sharing

• Paid training and development opportunities

Join McDonald's as an Experienced Shift Manager and be part of a global brand that values quality, service, and leadership.

Enhance your career with McDonald's and make a difference in the fast-food industry.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.