Restaurant Shift Leader - Unit 25

whataburger; West Pensacola (FL); On-site; USD 1,547,000 - 2,002,000; Full time

Benefits offered by this job

Weekly pay

Flexible schedules

Paid time off

Job summary

Whataburger in Pensacola, FL is seeking a Shift Leader to drive daily operations and lead a fast-paced team. You will coach staff, ensure quality, and maintain safety standards during all shifts.

This role requires reliable availability, strong communication, and a customer‑focused mindset. You will partner with the Restaurant Manager to mentor team members, manage shift tasks, and contribute to a culture of excellence.

Qualifications

• Must be at least 18 years old.
• Availability including overnights, weekends, holidays.
• Stand for up to 10 hours, lift up to 55 lbs, and meet physical requirements.
• Experience coaching or leading teams; strong customer service and multitasking.
• ServSafe certification or ability to obtain during training.

Responsibilities

• Lead shift management to maintain quality, service, and cleanliness.
• Coach, train, and motivate team members to perform at peak levels.
• Support goals related to food cost, labor cost, and inventory processes.
• Uphold food safety, safety, sanitation, and compliance requirements.
• Foster teamwork, accountability, and a positive work culture.
• Prepare and transition shift operations to keep the restaurant running smoothly.

Skills

Shift leadership

Coaching

Customer service

Communication

Team motivation

Education

High school diploma or GED

ServSafe certification

Job description

Welcome to Whataburger Careers!

Your Recipe for Impact - What You'll Do

As a Shift Leader, you're the spark that keeps the restaurant firing on all cylinders. You'll Make a Difference by driving operational excellence and keeping every shift running smooth as melted cheese. You'll Serve with Heart as you help Family Members grow - coaching them to ketchup on skills and build confidence. You'll Win as One by stirring up collaboration and energizing the team during rushes. And you'll Move Forward Boldly as you flip challenges into opportunities and grow your leadership toolbox.

You'll partner hand‑in‑hand with your Restaurant Manager team as you sharpen leadership skills, build shift‑management capability, and strengthen your operational foundation.

The Sauce - Pay & Perks

As a Shift Leader, you will receive:

• Competitive Weekly Pay
• Flexible Schedules - Day, Night/Evening & Overnight Shifts Available
• Paid Time Off*
• 401(k) match $1/$1 up to 4%
• Competitive Medical, Dental and Vision Benefits*
• Short-term and Long-term Disability Benefits*
• Opportunities for Career Development and Growth - a clear career path to a six-figure income (our Operating Partners can earn six figures!)
• Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
• Comprehensive education support, including free English‑language learning, no‑cost college‑level courses, and reduced‑tuition degree pathways.
• Discounted Meals for You and a Guest
• Wireless Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and recognition for all you do
• Retirement Celebration Program
• And more!

Day‑to‑Day Ingredients - Responsibilities

As a Shift Leader, you will:

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate Family Members - helping new hires ketchup quickly and seasoned pros turn up the heat.
• Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
• Uphold food safety, workplace safety, sanitation, and compliance requirements.
• Foster teamwork, communication, accountability, and a positive work culture.
• Prepare, lead, and transition shift operations to keep the restaurant running like a well‑oiled fryer.

Our Flavor - Why Whataburger

Whataburger isn't just a fast-food burger chain it is where bold leadership starts - and where potential doesn't just grow, it heats up. Whether you're leading the line or working behind the scenes, this is the place where opportunities stack up, and every shift gives you a chance to Make a Difference.

Since 1950, we've invested in people who lead with integrity, Serve with Heart , and bring their best flavor to the team. We believe in working together, speaking up, having a little fun on the grill, and Winning as One - because great burgers (and great teams) start with the right ingredients. If you're ready to take your first big step - to learn, grow, and Move Forward Boldly - we've got your back and your path cooked to perfection.

What You Bring to the Table - Required Experience

As a Shift Leader, you must:

• Be at least 18 years of age.
• Possess a high school diploma/GED preferred or equivalent experience.
• Be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance.
• Have ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands.
• Have experience coaching or leading teams; strong customer service, communication, and multitasking skills.
• Possess ServSafe Food Certification (or the ability to successfully obtain and pass the exam during training)

Where & How You'll Work

This role is based in your home restaurant, where you'll spend most of your time leading your team and supporting daily operations. At times, you may be asked to assist at neighboring locations or provide leadership support within the Market. You may also take part in business meetings, training opportunities, and leadership sessions that help you grow and stay connected to the broader Whataburger organization.

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

*Eligibility rules may apply

1313 N New Warrington Rd Pensacola FL 32506-4258