Restaurant Shift Leader - Unit 1360

Whataburger Restaurants; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive weekly pay

Flexible schedules

Paid time off

401(k) match

Medical, dental, and vision benefits

Career development

Discounted meals

Awards and recognition

Job summary

Whataburger Restaurants is looking for a Shift Leader to manage operations, coach, and lead staff while ensuring quality and service standards are met. This role involves maintaining a positive work culture and meeting business goals related to food and labor costs.

The ideal candidate is at least 18 years old, has a high school diploma or equivalent, and possesses strong leadership and customer service skills. Flexible working hours are required, including nights and weekends.

Qualifications

• At least 18 years of age.
• Availability for overnights, weekends, holidays, and variable hours.
• Physical ability to stand for up to 10 hours and lift up to 55 lbs.
• Experience in coaching or leading teams.

Responsibilities

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate staff.
• Support food cost, labor cost, and sales performance goals.
• Uphold safety and compliance requirements.
• Prepare and transition shift operations.

Skills

Leadership

Customer service

Communication

Multitasking

Education

High school diploma/GED or equivalent experience

Job description

Overview

Whataburger – Shift Leader role combines leading shift management, coaching staff, and ensuring operational excellence while keeping the restaurant running smoothly.

Pay & Benefits

Competitive weekly pay, flexible schedules (day, night/evening, overnight), paid time off, 401(k) match (1/1 up to 4%), medical, dental and vision benefits, short‑term and long‑term disability, career development, scholarship and hardship grants, comprehensive education support, discounted meals and wireless service, computer and software discounts, fitness/gym discounts, awards and recognition, retirement celebration program, and more.

Day‑to‑Day Responsibilities

• Lead shift management to maintain quality, service and cleanliness standards.
• Coach, train and motivate Family Members – helping new hires ketchup quickly and seasoned pros turn up the heat.
• Support goals related to food cost, labor cost, sales performance and basic inventory processes.
• Uphold food safety, workplace safety, sanitation and compliance requirements.
• Foster teamwork, communication, accountability and a positive work culture.
• Prepare, lead and transition shift operations to keep the restaurant running like a well‑oiled fryer.

Required Qualifications & Experience

• At least 18 years of age.
• High school diploma/GED preferred or equivalent experience.
• Availability: overnights, weekends, holidays, variable hours; dependable attendance.
• Physical ability: stand up to 10 hours, lift up to 55 lbs., meet physical demands.
• Experience coaching or leading teams, strong customer service, communication and multitasking skills.
• ServSafe Food Certification (or ability to obtain and pass the exam during training).

Location & Working Conditions

This role is based at your home restaurant. May support neighboring locations, attend business meetings, training opportunities and leadership sessions.

EEO Statement

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age or any other condition or status protected by law. Whataburger participates in the federal E‑Verify Program. For more information go to www.dhs.gov/E-Verify. E‑Verify is a registered trademark of the U.S. Department of Homeland Security.