Restaurant Shift Leader - Unit 1077

Whataburger Restaurants; United States; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Flexible Schedules

Paid Time Off

401(k) match

Medical, Dental and Vision Benefits

Short-term and Long-term Disability Benefits

Career Development Opportunities

Scholarship Program

Discounted Meals

Wireless Service Discounts

Fitness / Gym Discounts

Job summary

Whataburger Restaurants is seeking a Shift Leader to drive operational excellence and manage restaurant shifts effectively. You will support and coach team members, ensuring exceptional service and quality standards.

This role involves maintaining safety and compliance while fostering a positive work culture. Ideal candidates should have strong customer service skills and experience in coaching or leading teams, along with the ability to work flexible hours including nights and weekends.

Comprehensive benefits include competitive pay, flexible schedules, and opportunities for career development.

Qualifications

• Be at least 18 years of age.
• Open availability including nights, weekends, and holidays.
• Stand for up to 10 hours and lift 55 lbs.
• Experience in coaching or leading teams.

Responsibilities

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate Family Members effectively.
• Support food cost, labor cost, and sales performance goals.
• Uphold safety and compliance requirements.
• Foster teamwork and a positive work culture.

Skills

Coaching

Customer service

Multitasking

Communication

Education

High school diploma or equivalent experience

Job description

Welcome to Whataburger Careers! Your Recipe for Impact — What You’ll Do as a Shift Leader, you’re the spark that keeps the restaurant firing on all cylinders.

You’ll Make a Difference by driving operational excellence and keeping every shift running smooth as melted cheese.

You’ll Serve with Heart as you help Family Members grow — coaching them to ketchup on skills and build confidence.

You’ll Win as One by stirring up collaboration and energizing the team during rushes.

You’ll Move Forward Boldly as you flip challenges into opportunities and grow your leadership toolbox.

You’ll partner hand‑in‑hand with your Restaurant Manager team as you sharpen leadership skills, build shift‑management capability, and strengthen your operational foundation.

Benefits

• Competitive Weekly Pay
• Flexible Schedules – Day, Night/Evening & Overnight Shifts Available
• Paid Time Off*
• 401(k) match $1/$1 up to 4%
• Competitive Medical, Dental and Vision Benefits*
• Short-term and Long-term Disability Benefits*
• Opportunities for Career Development and Growth – a clear career path to a six-figure income (our Operating Partners can earn six figures!)
• Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
• Comprehensive education support, including free English‑language learning, no‑cost college‑level courses, and reduced‑tuition degree pathways.
• Discounted Meals for You and a Guest
• Wireless Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and recognition for all you do
• Retirement Celebration Program
• And more!

Responsibilities

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate Family Members — helping new hires ketchup quickly and seasoned pros turn up the heat.
• Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
• Uphold food safety, workplace safety, sanitation, and compliance requirements.
• Foster teamwork, communication, accountability, and a positive work culture.
• Prepare, lead, and transition shift operations to keep the restaurant running like a well‑oiled fryer.

Required Experience

• Be at least 18 years of age.
• Possess a high school diploma/GED preferred or equivalent experience.
• Have open availability and be able to meet business needs, including overnights, weekends, holidays, variable hours, and maintain dependable attendance.
• Be able to stand for up to 10 hours, lift up to 55 lbs., and meet physical demands.
• Have experience coaching or leading teams; strong customer service, communication, and multitasking skills.
• Possess ServSafe Food Certification (or the ability to successfully obtain and pass the exam during training).

Where & How You’ll Work

This role is based in your home restaurant, where you’ll spend most of your time leading your team and supporting daily operations. At times, you may be asked to assist at neighboring locations or provide leadership support within the Market. You may also take part in business meetings, training opportunities, and leadership sessions that help you grow and stay connected to the broader Whataburger organization.

Equal Employment Opportunity & E-Verify

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law.

Whataburger participates in the federal E-Verify Program. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.