Restaurant Shift Leader

Perkins American Food Co.; Green Bay (WI); On-site; USD 16,531 - 24,796; Full time

Job summary

Perkins Restaurant & Bakery in Green Bay, WI is seeking a restaurant team member to help prepare, portion, and plate menu items in a clean, sanitary manner. You may perform various duties as needed and help set up each shift for success.

The role requires 1 year of food service experience and a high school diploma, with some college or a degree preferred. You will work under the supervision of the Regional/Store Manager and support guest satisfaction across all shifts.

Qualifications

• 1 year experience preferably in the food service industry.
• High school diploma; some college or degree preferred.

Responsibilities

• Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner.
• Under certain circumstances, performs/assists all functions for all positions in the restaurant.
• Shift readiness: plan, inspect, assign work stations, and communicate expectations to staff.
• Direct your shift: lead a great shift with positive, organized, and focused team dynamics.
• Follow up: evaluate shift results and address guest concerns, maintenance issues, or staff performance.

Job description

At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too!

Summary Of Position

• Hot Food, Served Fast, by Friendly People
• Outstanding Image and Cleanliness
• 100% Guest Satisfaction

Reporting Relationships

Reports: Directly to General Manager or Manager on duty

Internal: Extensive contacts with all levels of store personnel as well as all home office departments.

External: Extensive contacts include guests, distributors.

Position Activities and Tasks

Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.

Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.

Shift Readiness – Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges which may arise during the shift. Effectively communicate expectations with staff, assign work stations and create enthusiasm and confidence in your team.

Direct Your Shift – Execute your plan to lead a great shift. Your attitude, enthusiasm and adaptability set the stage for all team members, especially when the rush gets hectic. Maintain standards while keeping the team positive, organized and focused. Take immediate action to correct any food or service issues.

Follow Up – Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift. Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention.

Physical Requirements/Environment/Working Conditions

• Extensive standing and walking for up to 8 hours
• Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards.
• Must be able to communicate clearly
• Exposure to heat, steam, smoke, cold
• Reaching heights of approximately 6 feet and depts. of 2 ½ - 3 feet.
• Must have high level of mobility/flexibility in space provided
• Must have time management skills
• Must be able to read, write and perform addition/subtraction calculations
• Must be able to control and utilize fingers to write, slice chop and operate equipment.
• Must be able to fit through openings 30" wide
• Must be able to work irregular hours under heavy pressure/stress during busy times
• Bending, reaching, walking
• Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
• Lifting up to 50 pounds
• Exposure to dish and cleaning chemicals

Supervision Received

Receives direction and training from Regional Manager as to the specific procedures and assignments.

Education Level Required

High school diploma; some college or degree preferred.

Experience Required

1-year experience preferably in the food service industry

Disclaimer

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.