Restaurant Shift Lead: Service, Quality & Team Growth

Culver's; Oregon (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Culver’s is looking for Restaurant Assistant Managers to maintain guest service excellence and quality control across operations. This role focuses on leading shifts, ensuring timely in-house and drive-thru service, and upholding food safety standards.

Successful candidates will monitor labor costs, coach staff on procedures, and drive a positive, guest-focused environment. You’ll develop team members and ensure consistent product quality and presentation.

Qualifications

• Decision making skills to sustain a high performing team.
• Run shifts effectively to provide great food and excellent guest service.
• Ability to build relationships and foster a positive environment.
• 1-2 years of restaurant experience is preferred.
• Maintain compliance with operational and food safety procedures.

Responsibilities

• Runs shifts to ensure quality products, guest service, and restaurant cleanliness meet standards.
• Manages drive-thru and in-house order times to meet targets.
• Oversees inventory and daily reconciliation of cash/receipts.
• Coaches team on safety practices and Culver's hazard communication program.
• Ensures team is knowledgeable about products and guest service.
• Attends manager and team meetings and enforces policies.
• Cross-trains staff and develops crew chief candidates.

Skills

Decision making

Shift leadership

Relationship building

Restaurant experience

Operational compliance

Job description

Culver’s is looking for Restaurant Assistant Managers to maintain guest service excellence and quality control across operations. This role focuses on leading shifts, ensuring timely in-house and drive-thru service, and upholding food safety standards.

Successful candidates will monitor labor costs, coach staff on procedures, and drive a positive, guest-focused environment. You’ll develop team members and ensure consistent product quality and presentation.