Restaurant Shift Lead – People, Safety & Service

McDonald's; Rocky Mount (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Archways to Opportunity education

Medical, dental and vision coverage

Paid leaves of absence

Service awards

Matching gifts program

Job summary

McDonald’s restaurant position located at a franchisee-owned location in North Carolina seeks a capable leader to oversee daily operations and crew management. You will ensure food safety, inventory control, and quality service while maintaining a clean and safe environment for guests and staff alike.

The role emphasizes coaching, scheduling, and delivering a fast-paced, high-standard guest experience, with a focus on teamwork and safety within a franchise-operated setting.

Qualifications

• Minimum 18 years of age.
• Leadership experience preferred, ideally in restaurant, retail or hospitality.
• Positive team player with flexible schedule and ability to thrive in a fast-paced environment.

Responsibilities

• Oversee daily operations and ensure food safety standards.
• Coordinate internal communication and staff scheduling.
• Manage inventory and maintain clean, safe restaurant conditions.
• Supervise crew and provide training to new hires.
• Deliver high-quality food production and exceptional customer service.
• Maintain safety and security protocols for staff and customers.

Skills

Leadership experience

Team player

Flexible schedule

Positive attitude

Job description

McDonald’s restaurant position located at a franchisee-owned location in North Carolina seeks a capable leader to oversee daily operations and crew management. You will ensure food safety, inventory control, and quality service while maintaining a clean and safe environment for guests and staff alike.

The role emphasizes coaching, scheduling, and delivering a fast-paced, high-standard guest experience, with a focus on teamwork and safety within a franchise-operated setting.