Restaurant Shift Lead: Customer Service & Operations Coach

Applebee's Services Inc; Village of Pelham Manor (NY); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Dine Brands Global, Inc. based in Pasadena, California, is hiring a Shift Supervisor to assist the management team in ensuring guest satisfaction and smooth operations during shifts.

You will lead a team, coordinate schedules, training, and performance reviews, and help maintain service standards, inventory, and health and safety compliance.

This role requires 6 months to 1 year of restaurant supervisory experience, eligibility to work in the United States, and being at least 21 years old.

Qualifications

• 6 months to 1 year of restaurant supervisor or shift leader experience.
• Must be at least 21 years old.
• Eligible to work in the United States.

Responsibilities

• Assist management in daily operations and team leadership.
• Ensure guest satisfaction and service standards are met.
• Coordinate staff schedules, training, and performance reviews.
• Handle customer issues and resolve problems promptly.
• Maintain inventory, health and safety, and compliance standards.

Job description

Dine Brands Global, Inc. based in Pasadena, California, is hiring a Shift Supervisor to assist the management team in ensuring guest satisfaction and smooth operations during shifts.

You will lead a team, coordinate schedules, training, and performance reviews, and help maintain service standards, inventory, and health and safety compliance.

This role requires 6 months to 1 year of restaurant supervisory experience, eligibility to work in the United States, and being at least 21 years old.