Restaurant Shift Lead

Texas Roadhouse; Portage (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Medical plans

Dental & Vision

Tuition reimbursement

Paid vacation

Short-term disability

Life insurance

Identity theft protection

Employee assistance program

Travel insurance

Holiday bonus

Job summary

Texas Roadhouse in Portage, MI seeks a Restaurant Shift Lead with strong communication and leadership to assist the management team. You will supervise front-of-house or back-of-house operations, support promotions, and ensure adherence to recipes and service standards.

The role involves enforcing liquor laws, managing staff during peak hours, and coaching teams to deliver consistent food and service while upholding our core values. Training and growth opportunities available.

Qualifications

• Strong communication and leadership skills are required.
• Experience supervising restaurant staff is preferred.
• Ability to manage costs and labor during shifts.

Responsibilities

• Assist management with daily operations during shifts.
• Supervise front-of-house or back-of-house staff as needed.
• Promote promotions and handle Alley Rallies.
• Ensure staff follow recipes and procedures.
• Enforce liquor laws and Responsible Alcohol Service guidelines.
• Monitor guest flow and ticket times.
• Coach staff to maintain food and service quality.
• Conduct 100% table visits when applicable.
• Practice safe food handling procedures.
• Uphold culture and core values: passion, partnership, integrity, and fun.
• Work during peak hours to set pace in the restaurant.

Skills

Leadership

Communication

Team supervision

Job description

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a Restaurant Shift Lead who has strong communication and leadership skills to assist the management team.

Responsibilities

As a Restaurant Shift Lead your responsibilities would include (responsibilities would vary depending on Front of House or Back of House):

• Helping to maintain projected costs and labor during scheduled shifts
• “Hands on” supervision of the restaurant. This includes but is not limited to, occasional temporary non-scheduled assistance with serving, hosting, cooking, and other duties
• Hosting promotions (incentives) and Alley Rallies
• Helping make sure staff is following established recipes and procedures
• Helping enforce applicable liquor laws and Responsible Alcohol Service guidelines
• Helping to control the guest flow and monitoring ticket times
• In conjunction with all management, enforcing compliance with all employment policies in areas of responsibility
• Coaching employees to maintain consistency in food and service to increase sales
• 100% table visits (if applicable)
• Understanding, managing, and practicing safe food handling procedures
• Maintaining culture and core values: passion, partnership, integrity, and fun with purpose
• Working during peak business hours to set the pace in Front or Back of House
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff

At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Requirements

Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Tuition Reimbursement up to $5,250 annually
• Paid vacation time
• Short-Term Disability
• Life, Accident, and Critical Illness insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.