Restaurant Service Assistant - Mermaid Bar

SAKS & CO; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Supplemental life insurance

Disability insurance

Voluntary benefits

Job summary

Neiman Marcus is seeking a Restaurant Server Assistant to maintain dining room setup and deliver top-tier service in a luxury environment. You will handle table maintenance, beverage and food service, and collaboration with kitchen and waitstaff to meet guest requests.

Applicants should have a High School diploma or GED and prior serving experience. A flexible schedule including evenings, weekends, and holidays is required, with benefits supporting a comprehensive lifestyle.

Qualifications

• Experience serving food and beverage in a hospitality setting.
• Ability to work autonomously and handle multiple duties.
• Strong customer service and problem-solving skills.
• Knowledge of proper table settings and service sequence.

Responsibilities

• Maintain and reset dining tables during service.
• Deliver food, beverages, and condiments per kitchen tickets.
• Keep bus station and beverage areas stocked and organized.
• Assist waitstaff and kitchen staff as needed for guest requests.
• Set up dining room with coffee, tea, ice, and service items.
• Restock glasses, flatware, and linens.
• Participate in pre-shift and post-shift duties and hygiene standards.
• Lift and move tables, chairs, and related items as required.

Skills

Serving experience

Customer service

Multitasking

Communication

Attention to detail

Education

High School diploma or GED

Job description

WHO WE ARE:

Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description:

WHO WE ARE:

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and "Retail-tainment" initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets.

YOU WILL BE:

The Restaurant Server Assistant maintains setup in the dining rooms to see to it that guests have the level of food and beverage service consistent to the high standards set by Neiman Marcus.

WHAT YOU WILL DO:

• Focuses on table maintenance in the dining room, including clearing and re-setting tables
• Delivers popovers, butter, and pours water
• Delivers food and beverage to guests as indicated by kitchen tickets
• Maintains the bus station and beverage areas
• Learns table numbers and sections in the dining area
• Assists kitchen staff and service staff with any service needs (e.g., additional customer requests, restocking plates, bagging 'to go' orders, setting up expediter station)
• Assists waitstaff with any service needs, refilling beverages and running food from the kitchen to the dining room as needed
• Sets up the dining room with key items, including but not limited to coffee, iced tea, and ice
• Maintains dining room by restocking glasses, flatware, and linens
• Participates in daily pre-shift meeting
• Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
• Lifts and moves objects (e.g., tables, chairs, highchairs, etc.)
• Cleans and maintains restaurant and workstation
• Maintains the highest level of hygiene standards to include, but not limited to:
• Clean, pressed uniform jacket and accompanying clothing and shoes
• Clean and professionally styled hair and nails, maintained to avoid food contamination risks
• Reports to work area dressed appropriately and prepared to work with any necessary supplies / equipment to perform job duties

WHAT YOU WILL BRING:

• High School diploma or GED preferred
• Experience in serving food and beverage and following proper table service guidelines
• Ability to work autonomously
• Motivated and results-driven
• Knowledge of proper placement of china, glass, and flatware for table settings
• Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
• Thorough knowledge of food, including preparation and culinary terminology
• Ability to interact graciously with the public and handle multiple duties at the same time
• Exceptional customer service and problem-solving skills
• "Win together" mentality
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

YOUR LIFE AND CAREER AT NEIMAN MARCUS:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

SALARY AND OTHER BENEFITS:

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits : We offer the following benefits for this position, subject to applicable eligibility requirements:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)