Restaurant Server - Dollywood's DreamMore Resort & Spa - Part Time Year Round

Herschend Family Entertainment Corporation; Pigeon Forge (TN); On-site; USD 5,500 - 6,900; Part time

Job summary

The Dollywood Company in Dollywood's DreamMore Resort & Spa seeks a Restaurant Server for a part-time year-round role. You will provide an excellent dining experience, take and deliver orders, and honor health and safety standards.

Responsibilities include using the POS, assisting in other duties, and upselling; must be 21+, able to obtain required certifications, and pass background/drug screening. This is a guest-facing position within a vibrant resort environment.

Qualifications

• Must be at least 21 years old.
• 6 months of previous job-related experience preferred.
• Must be able to obtain food and alcoholic beverage server certification.
• Basic computer knowledge and usage preferred.
• Offers of employment are contingent upon satisfactory completion of onboarding process which includes background screening and pre-employment drug screening.

Responsibilities

• Provide an excellent dining experience through proper steps of service and maintain a great work environment for fellow hosts and vendors.
• Take and deliver accurate food and drink orders.
• Use POS and handle cash and card transactions as directed.
• Participate in upsell strategies as directed by management.
• Maintain cleanliness and sanitary environment in compliance with health codes.
• Be willing to work in other disciplines within the department as directed by management.

Skills

Communication

Problem solving

Interpersonal skills

Teamwork

Conflict management

Job description

Restaurant Server - Dollywood's DreamMore Resort & Spa - Part Time Year Round

Job Category: Resorts

Requisition Number: RESTA010938

• Posted : September 18, 2026
• Part-Time
• Rate : $4.25 USD per hour

Locations

Showing 1 location

Description

The Restaurant Server is to provide an excellent dining experience for our guests through proper steps of service and maintain a great work environment for our fellow hosts and vendors. The Server will take and deliver accurate food and drink orders. This is to be done all in a manner consistent with The Dollywood Company’s Mission and Values.

Summary of Essential Functions & Responsibilities

• Checks with Manager for daily forecast training standard objectives
• Ascertains the daily specials from kitchen and communicates them
• Inspects dining room for cleanliness, proper supply levels and proper staffing
• Cleans and organizes workstation
• Maintains a clean and sanitary environment in compliance with all local and federal health codes
• Performs service, busser and runner duties as appropriate
• Must be willing to work in other disciplines within the department as directed by management
• Uses POS accurately. Handles cash and card transactions as directed
• Participates in upsell strategies as directed by management
• Participates in daily line ups
• Practices service standards and current training throughout service

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• Must be at least 21 years old
• 6 months of previous job-related experience, Preferred
• Must be able to obtain food and alcoholic beverage server certification
• Basic computer knowledge and usage preferred
• Offers of employment are contingent upon satisfactory completion of onboarding process which includes background screening and pre-employment drug screening

Knowledge, Skills, and Abilities

• Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be committed to continuous improvement
• Must have professional appearance with good personal hygiene
• Must promote and support a “team” work environment by cooperating and helping co-workers
• Must be able to be productive in a fast-paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Able to add, subtract, multiply and divide with accuracy

May compile objective and measurable data and produce reports

May require operating knowledge of manufacturing or computer equipment, or may require broad knowledge in clerical or service areas

Physical and Cognitive Requirements

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs. utilizing company’s safety guidelines for safe lifting
• Mobility: Position may require intermittent toprolongedsitting,standingand/or walking for duration of shift, up to 13 hours. Employees may alsobe requiredto travel to various areas on property which may include changes in terrain,stairsand uneven surfaces
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands,armsor other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees maybe requiredto work indoors and outdoors
• Cognitive and Sensory Requirements:This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods
• Able to meet the physical demands of the job

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.