Restaurant Server

Driftwood Hospitality Management; San Juan (PR); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Free Parking

Meals

Hotel Room Discounts

Employee F&B Discounts

Job summary

Driftwood Hospitality Management’s Kueros Restaurant in San Juan seeks a Restaurant Server to warmly welcome guests during breakfast and guide the dinner experience with attentiveness and energy. You will share the story behind specials and promotions, taking orders with care to ensure accuracy and a memorable dining journey.

As the first and last touchpoint, you will input orders into the POS, deliver meals with precision, follow safety and liquor regulations, and support the team to maintain

Qualifications

• Fully bilingual, Spanish and English, able to engage and connect conversationally in both languages.
• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Knowledge of all food safety regulations, Serve Safe or similar food handling certification preferred.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

Responsibilities

• Greet guests in a friendly and courteous manner and explain specials/promotions.
• Input the order into the POS and ensure accuracy.
• Deliver orders to guests with appropriate condiments and check satisfaction.
• Adhere to liquor regulations and safety procedures.
• Assist bus team and maintain clean service areas.

Skills

Bilingual (ES/EN)

Liquor regulations

Food safety

Customer service

Menu knowledge

Tools

POS (Point of Sale)

Job description

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Job Summary

At Kueros Restaurant, every plate carries a piece of our island's history — bold flavor, rich culture, and a rhythm you can taste in every bite. We're looking for a Restaurant Server who can move with that rhythm, guiding guests through the warm, attentive flow of breakfast service and into the fun, elevated energy of our dinner experience.

As the first face guests see and the steady hand throughout their meal, our Servers greet each table with genuine warmth, share the story behind our specials and promotions, and take orders with the kind of precision that builds trust. From confirming every detail before it reaches the kitchen to delivering the final dish with care, our Servers are the key link between our culinary team and an unforgettable guest experience.

Required availability to work weekends, AM and / or PM as assigned.

Essential Job Functions

• Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Check station before, during and after shift for proper set-up and cleanliness.
• Record the details of the order from the guests, repeating the order to the guests to check for accuracy.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments.
• Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any desert items or specialty coffees.
• Supplement the bus help in clearing and resettling the tables.
• Perform all assigned side work to include replenishing condiments and restocking.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
• Present the check to guest promptly.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor/manager.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assists other Restaurant Personnel when needed.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES

• Fully bilingual, Spanish and English, able to engage and connect conversationally in both languages.
• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Knowledge of all food safety regulations, Serve Safe or similar food handling certification preferred.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate beverage equipment, e.g., coffee maker.

PHYSICAL DEMANDS

• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Lifting Fifty (30) pounds maximum.
• Constant standing & walking required.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.
• An energetic and engaging personality is required, able to interact with others with ease and professionalism.

Benefits

• Free Parking and Meals
• Hotel Room Discounts at Marriott properties.
• Employee Food and Beverage Discounts at Marriott properties.

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.