Restaurant Server

crestline-external; Portland (ME); On-site; USD 19,286 - 19,975; Full time

Benefits offered by this job

Health and Welfare plans

Competitive Paid Time Off

401k Savings Plan with Company Match

Volunteer Opportunities

Educational Assistance

Travel Discounts

and more!

Job summary

Crestline Hotels & Resorts operates a Portland, ME venue seeking a Restaurant Server to take orders, serve beverages and meals, and assist guests with hospitality needs. You will handle payments and help maintain dining areas in line with hotel standards.

Requirements include a high school diploma or GED, strong English, and experience in guest relations. TIPS/CARE certification is preferred; familiarity with POS systems is a plus. This is an hourly role with benefits.

Qualifications

• High School Graduate or General Education Degree (GED) or Work Equivalent.
• Must have good understanding of the English language and previous guest/customer relations experience.
• Certification of previous training in liquor, wine and food service preferred.
• Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.
• Ability to input and access information in the property management system/computers/point of sales system.

Responsibilities

• Take food and beverage orders and serve to guest tables in accordance with hotel standards.
• Collect payments from guests for orders and services.
• Check IDs to verify age for alcohol service.
• Describe menus and answer questions to assist guests with recommendations.
• Maintain clean and organized dining areas and service stations.

Skills

Guest service

English proficiency

Cash handling

POS system

Education

High School Diploma or GED

Tools

POS system

Job description

Pay Range: $14.00-$14.50/hour

Overview:

The Restaurant Server will take food and beverage orders, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according Hotel specifications, courteously and efficiently. He/she will collect payments and assist in the maintenance of the Restaurant area and equipment.

Potential Career Paths:

F&B Supervisor – F&B Manager – Director of Food and Beverage-Director of Operations – General Manager - VP of Food & Beverage

Key Duties & Responsibilities:

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Collect payments from customers.
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Prepare checks that itemize and total meal costs and sales taxes.
• Take orders from patrons for food or beverages.
• Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• Present menus to patrons and answer questions about menu items, making recommendations upon request.
• Clean tables or counters after patrons have finished dining.
• Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Inform customers of daily specials.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
• Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
• Escort customers to their tables.
• Garnish and decorate dishes in preparation for serving.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.
• Describe and recommend wines to customers.
• Provide guests with information about local areas, including giving directions.

Education and Experience:

• High School Graduate or General Education Degree (GED): or Work Equivalent.
• Must have good understanding of the English language andprevious guest/customer relations experience.
• Certification of previous training in liquor, wine and food service preferred.
• Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.
• Ability to input and access information in the property management system/computers/point of sales system.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

From basic benefits to added advantages, Crestline Hotels & Resorts does what it takes to take care of our Associates—both in and outside of work. Benefits include:

• Health and Welfare plans to include Medical/Dental/Vision options
• Competitive Paid Time Off
• 401k Savings Plan with Company Match
• Volunteer Opportunities
• Educational Assistance
• Travel Discounts
• and more!
• *Benefits may vary depending on location.*

*No application deadline. All positions posted on on-going basis until filled*