Restaurant Server

Thind Management; Houston (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Thind Management in Houston invites a dedicated Restaurant Server to deliver exceptional fine dining service. You will guide guests through the menu, describe dishes, and recommend wine pairings to elevate the dining experience.

Ideal candidates bring strong knowledge of menu items, wine pairings, and decorum, with experience in upscale settings and a flexible schedule to support peak hours.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Knowledge of fine dining etiquette and service techniques.
• Knowledge of food, wine, and beverage pairings.
• Ability to work independently and as part of a team in a fast-paced environment.
• Experience with POS systems and order management software.
• Proven experience as a server in fine dining or upscale establishments.
• Flexible work schedule.

Responsibilities

• Greets guests in a warm, friendly, and professional manner, creating a positive atmosphere.
• Develop a comprehensive understanding of the menu, ingredients, prep methods, and flavors.
• Guide guests through the menu, providing detailed descriptions and answering questions.
• Assist guests with recommendations and wine pairings for enhanced choices.
• Stay updated on seasonal specials, promotions, and menu changes; upsell items and beverages.
• Handle guest inquiries or complaints promptly and professionally to satisfaction.
• Take accurate food and beverage orders with clarity and attention to detail.
• Enter orders into the restaurant POS system promptly and accurately.
• Communicate special requests or dietary restrictions to the kitchen clearly.
• Collaborate with kitchen and bar staff for timely preparation and delivery.
• Double-check orders for accuracy and presentation before serving.
• Serve dishes and drinks with fine dining service techniques and etiquette.
• Present dishes elegantly and describe them to guests upon serving.
• Provide attentive, personalized service and anticipate guests' needs.
• Monitor guest satisfaction and refill drinks as needed.
• Clear and reset tables promptly; maintain dining area cleanliness.
• Adhere to food safety and sanitation guidelines.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Time management

Fine dining etiquette

Wine & beverage knowledge

POS systems

Order management software

Proven server experience

Flexible work schedule

Job description

Restaurant Server

Introduction

Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.

Job Summary

We are seeking a highly motivated server in a fine dining restaurant who provides exceptional food and beverage service to guests, ensuring a memorable and enjoyable dining experience. Servers are responsible for guiding guests through the menu, taking orders, serving dishes, and attending to guests’ needs throughout their meal. They should possess strong knowledge of the menu, wine pairings, and fine dining etiquette, while delivering professional and attentive customer service.

Core Job Responsibilities & Duties

• Greets guests in a warm, friendly, and professional manner, creating a positive and welcoming atmosphere
• Develop a comprehensive understanding of the restaurant’s menu, including ingredients, preparation methods, and flavor profiles
• Guide guests through the menu, providing detailed descriptions of dishes and answering any questions they may have
• Assist guests in making informed decisions by offering recommendations and suggesting wine pairings
• Stay updated on seasonal specials, promotions, and menu changes while actively promoting and upselling menu items, specials, and premium beverages to enhance guests’ experience
• Handle guest inquiries, concerns, or complaints promptly and professionally, striving to resolve any issues to the guests’ satisfaction
• Take accurate food and beverage orders from guests, ensuring clarity and attention to detail
• Enter orders into the restaurant’s POS system accurately & promptly
• Handle special requests or dietary restrictions with care and communicate them accurately to the kitchen staff
• Collaborate effectively with the kitchen and bar staff to ensure timely preparation and delivery of orders
• Double-check orders of accuracy and presentation before serving them to guests
• Serve food and beverages to guests, adhering to established fine dining service techniques and etiquette
• Present dishes in an elegant and visually appealing manner, describing them to guests upon serving
• Provide attentive and personalized service, anticipating guests’ needs and ensuring their satisfaction throughout their dining experience
• Monitor guests’ satisfaction during the meal, checking on them regularly and refilling drinks as needed
• Clear and reset tables promptly, maintaining cleanliness and organization in the dining area according to restaurant’s standards
• Adhere to food safety and sanitation guidelines, ensuring the highest level of cleanliness and hygiene

Qualification Standards & Company Requirements

• Excellent communication and interpersonal skills
• Excellent organizational and time management skills
• Strong understanding of fine dining etiquette and service techniques
• Excellent knowledge of food, wine, and beverage pairings
• Ability to work independently and as a team in a fast-paced environment
• Experience and/or familiarity with POS systems and order management software
• Proven experience as a server in a fine dining or upscale establishment
• Must have a flexible work schedule

*Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors*