Restaurant Server

Driftwood Hospitality Management; Fort Lauderdale (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management seeks a capable server to provide food and beverage service with a focus on friendliness, accuracy, and guest satisfaction. You will take orders, input into POS, and deliver meals and drinks while ensuring compliance with liquor regulations and health standards.

The role requires basic knowledge of menu items, excellent guest relations, and the ability to work as part of a team in a fast-paced hospitality environment.

Qualifications

• Knowledge of state, federal and corporate liquor regulations for serving alcohol to minors and intoxicated guests.
• Hold a current Food Handler Card or in process of certification.
• Hold a valid TABC license.
• Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of appropriate table settings and service ware.
• English sufficient to understand inquiries and give instructions.
• Ability to apply product labeling instructions for safe hotel operations.
• Ability to memorize and promote menu items.
• Operate beverage equipment such as a coffee maker.

Responsibilities

• Greet guests in a friendly, courteous manner and explain specials/promotions.
• Check station for setup and cleanliness before, during, and after shift.
• Record guest orders and repeat to verify accuracy.
• Enter orders into POS and relay to kitchen.
• Deliver orders with condiments after confirmation of accuracy.
• Adhere to liquor regulations regarding minors and intoxicated guests.
• Replenish beverages and check guest satisfaction.
• Promote desserts and specialty coffees on request.
• Assist bus staff with clearing and resetting tables.
• Perform side work and stock replenishment.
• Follow health standards and insurance procedures.
• Present the check promptly and handle payments.
• Follow all company policies and safety procedures.
• Know fire prevention and emergency procedures.
• Use protective equipment and report unsafe conditions.
• Maintain neat and groomed appearance per handbook.
• Perform related duties as assigned by supervisor/manager.
• Assist other restaurant personnel when needed.

Skills

Liquor regulations

Food handler card

TABC license

Guest relations

English language

Beverage equipment

Menu knowledge

Safety procedures

Job description

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Job Summary

Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Essential Job Functions

• Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Check station before, during and after shift for proper set-up and cleanliness.
• Record the details of the order from the guests, repeating the order to the guests to check for accuracy.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments.
• Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any desert items or specialty coffees.
• Supplement the bus help in clearing and resettling the tables.
• Perform all assigned side work to include replenishing condiments and restocking.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
• Present the check to guest promptly.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor/manager.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assists other Restaurant Personnel when needed.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card or in the process of being certified
• Hold a valid TABC license
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate beverage equipment, e.g., coffee maker.

PHYSICAL DEMANDS

• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Lifting Fifty (30) pounds maximum.
• Constant standing & walking required.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.