Restaurant Server

Hotel Phoenix; Atlanta (GA); On-site; USD 26,000 - 40,000; Full time

Job summary

Hotel Phoenix at Centennial Yards in Atlanta is seeking a professional Restaurant Server to deliver exceptional dining experiences in our hotel restaurant. This role ensures guests receive attentive, knowledgeable and personalized service.

You will greet tables, describe beverages and meals, check in after courses, and work with team to maintain high standards in a fast-paced, fine dining setting. Flexible schedule including evenings, weekends and holidays is required.

Qualifications

• Previous fine dining or hospitality service experience preferred.
• Excellent communication, teamwork, and customer service skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Greet tables with enthusiasm and a genuine smile.
• Adhere to established service standards and protocols.
• Ring in orders timely and accurately.
• Suggest beverage and food pairings with genuine care.
• Check in after courses to ensure guest satisfaction.
• Coordinate with bartenders for glassware and service cleanliness.
• Handle guest concerns by involving a manager when needed.
• Maintain high standards of manners and attentiveness.

Skills

Excellent communication

Teamwork

Customer service

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Atlanta, GA, US

3 days ago Requisition ID: 1243

Zephyr Restaurant Server

Company Overview

Hotel Phoenix at Centennial Yards is an independent luxury boutique hotel dedicated

to delivering authentic hospitality and creating an environment where both guests and

associates feel valued and inspired. Rooted in the spirit of Atlanta, we cultivate a

workplace culture grounded in excellence, integrity, and innovation.

Position Purpose

We are seeking a professional and guest-focused Restaurant Server to deliver

exceptional dining experiences in our hotel restaurant. This role ensures that guests

receive attentive, knowledgeable, and personalized service in every interaction.

Key Responsibilities

• Greet tables with enthusiasm and a genuine smile welcoming their presence
• Adhere to established service standards and protocols
• Ring in orders timely and correctly
• Offer suggestions for beverage and food, don’t “upsell” but be genuinely invested in their experience
• Check in after courses are dropped within an appropriate timeframe to ensure their satisfaction
• If a guest has a qualm, bring it to the attention of a manager immediately and evaluate how to proceed from there
• Assist bartenders in proper rotation and polishing of glassware, silverware, and other service items
• If you take the last of anything, inform a manager if it needs to be ordered, or replenish it if it is within the restaurant
• Follow proper “manners” protocol when interacting with any guest
• Strong, upbeat and positive personality
• Commitment to high standards with impeccable attention to detail
• Passion for food, beverage and hospitality
• Ability to multi-task in a high volume, fast paced environment

Requirements

• Previous fine dining or hospitality service experience preferred.
• Excellent communication, teamwork, and customer service skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.