Restaurant Ops Manager: People & Guest Experience

Carrabba's Italian Grill, LLC; Waldorf (MD); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Carrabba’s Italian Grill, LLC is seeking an experienced restaurant management leader responsible for staffing, hiring, and developing a high-performing team across FOH and BOH. You will drive scheduling, recruitment, and career growth while upholding brand standards and safety policies.

The role emphasizes guest service, compliance with all laws, and active participation in the management team to build guest counts and community involvement within a casual dining environment.

Qualifications

• Minimum 3 years of salaried restaurant management experience.
• Hands-on experience in both FOH and BOH.
• Availability to work a flexible schedule.
• Minimum 21 years of age with legal authorization to work in the United States.
• Willingness to relocate within the assigned region.
• Computer skills are a plus.
• Bilingual is a plus.
• Previous exposure to a scratch kitchen is a plus.

Responsibilities

• Assist with staffing levels by scheduling, recruiting, interviewing, and hiring, while maintaining high employment quality standards aligned with the Carrabba’s brand.
• Actively participate in the career growth of hourly team members.
• Implement effective security protocols to always ensure the ongoing safety of both our employees and guests.
• Champion our development paths for all Carrabbamicos so that they can reach their career goals.
• Comply with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
• Ensure the operational basics and standards are adhered to with total commitment and passion through providing direction and guidance to employees.
• Actively take part as a member of the management team.
• Respond to guest comments and seek the opportunity to build guest count while educating and empowering other Carrabbamicos to act in a similar capacity.
• Set excellent customer service and work examples.
• Demonstrate knowledge of the entire menu and preparation.
• Engage in community and market-related opportunities at the restaurant.

Skills

Staffing

Recruiting

Interviewing

Hiring

Team leadership

FOH/BOH

Bilingual

Job description

Text "Pasta" to 30437 to apply now!

By texting Pasta to 30437 you will opt-in to receive hiring messages and account related messages from Carrabba’s Italian Grill. Text HELP for help or [e-mail]. Msg&data rates may apply. Msg freq varies. Text STOP to cancel. For terms, visit paradox.ai/legal/terms-of-use. Privacy policy can be found at paradox.ai/privacy-policy.

At Carrabba’s Italian Grill, we value having fun and creating memories that last a lifetime. Our atmosphere and hospitality for our guests are old-world Italian with a new world feel.We provide our team members with a place to gain valuable experience, career growth and a sense of pride.Our goal is to allow your passion for food, family, and hospitality to create memorable experiences for all our guests.

Position Details:

• Assist with staffing levels by scheduling, recruiting, interviewing, and hiring, while maintaining high employment quality standards aligned with the Carrabba’s brand.
• Actively participate in the career growth of hourly team members.
• Implement effective security protocols to always ensure the ongoing safety of both our employees and guests.
• Champion our development paths for all Carrabbamicos so that they can reach their career goals. These development paths provide the roadmaps for our internal management promotions.
• Comply with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
• Ensure the operational basics and standards are adhered to with total commitment and passion through providing direction and guidance to employees.
• Actively take part as a member of the management team.
• Respond to guest comments and seek the opportunity to build guest count while educating and empowering other Carrabbamicos to act in a similar capacity.
• Set excellent customer service and work examples.
• Demonstrate knowledge of the entire menu and preparation.
• Engage in community and market-related opportunities at the restaurant.

Specific qualifications include:

• Minimum3 years ofsalariedrestaurant management experience
• Full Casual Dining or Casual Plus environment, preferred
• Hands-on experience in both FOHandHOH
• Availability to work a flexible schedule
• Minimum 21 years of age with legalauthorization to work in the United States
• Willingness to relocate within the assigned region.
• Computer skills, a plus
• Bilingual, a plus
• Previous exposure to a scratch kitchen, a plus

Bloomin Brands offers benefits such as medical, dental, vision, and 401k.Further details around eligibility and additional benefit offerings can be found at https://bloominbrandsbenefits.com/

Compensation Range: $60000 - $70000 with potential for bonus based on eligibility and other business factors

We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Application Instructions:

• Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money, click the link below to apply!A new window will open where you can complete your application with the help of our virtual assistant Tony. We look forward to hearing from you!