Restaurant Ops Leader - Grow Sales & Guest Delight

Carl's Jr 117; Carlsbad (CA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Medical, dental, and vision benefits

Life insurance

Disability benefits

Paid vacation

Dining discounts

Career advancement

Job summary

Carl's Jr. is seeking a General Manager in Carlsbad, CA to lead restaurant operations, drive guest satisfaction, and deliver high quality food and beverage service.

You will hire, train, and inspire the team to stand out in a fast-paced quick-service environment. Responsibilities include maintaining operational excellence, achieving sales and profit goals through local marketing, and ensuring safety and sanitation standards.

Qualifications

• Minimum 3 years of experience managing restaurant teams
• Experience in quick-service restaurants
• High School Diploma or GED

Responsibilities

• Ensures operational excellence of his/her designated restaurant.
• Takes ownership of guest relations and satisfactory outcomes of his/her designated restaurant.
• Implements and sustains operational initiatives and goals.
• Increases sales and operating profit and sets short/long-term plans to help meet those goals through local marketing and other internal opportunities.
• Fosters a safe and respectful team member experience and work environment.
• Supervises, assigns, and delegates task(s) appropriately to management and hourly team members.
• Ensures compliance with all employment policies, including those in team member handbook.
• Recruits, hires, and trains the restaurant team members following internal training specifications for each job position.
• Provides ongoing leadership and development to immediate management staff including profit and loss accountability; food and labor costs; safety and sanitation; inventory management and control.
• Acts as a community representative and brand goodwill ambassador.
• Uses performance management tools and processes to ensure all team member performance appraisals are completed with coaching and correction as needed.
• Ensures that all state and federal safety guidelines are being followed.
• Ensures all appropriate sanitation guidelines are being followed.
• Ensures regular repairs and maintenance of the restaurant are performed in a timely manner.
• Handles hiring, termination processes, invoicing, payroll, and cash handling as part of daily operations.
• Performs regular line checks to maintain product quality and operational standards.

Skills

Restaurant management

Team leadership

Customer service

Education

High School Diploma or GED

Bachelor's degree

Job description

Carl's Jr. is seeking a General Manager in Carlsbad, CA to lead restaurant operations, drive guest satisfaction, and deliver high quality food and beverage service.

You will hire, train, and inspire the team to stand out in a fast-paced quick-service environment. Responsibilities include maintaining operational excellence, achieving sales and profit goals through local marketing, and ensuring safety and sanitation standards.