Restaurant Ops Lead: Guest Experience & Team Growth

Applebee's Neighborhood Grill + Bar; Henderson (NV); On-site; USD 45,000 - 60,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Henderson, Nevada is seeking an Assistant Manager to oversee daily operations and customer service at the restaurant. This role involves leading the team, addressing guest complaints, and ensuring compliance with health standards.

The ideal candidate will have 2–3 years of restaurant management experience and certifications in food and alcohol safety. You will play a key role in creating a positive workplace culture while managing the service quality and efficiency of restaurant operations.

Qualifications

• At least 2–3 years of restaurant management experience.
• Serve Safe Food and Serve Safe Alcohol Certifications are a plus.

Responsibilities

• Manage day-to-day operations at the restaurant.
• Ensure timely, friendly service according to guidelines.
• Cultivate a positive workplace culture.
• Ensure quality preparation and presentation of food.
• Maintain departmental inventory levels.
• Promote and lead cleanliness and sanitation efforts.

Skills

Leadership

Problem-solving

Customer service

Stress management

Education

2–3 years of restaurant management experience

Serve Safe Food Certification

Serve Safe Alcohol Certification

Job description

Applebee's Neighborhood Grill + Bar in Henderson, Nevada is seeking an Assistant Manager to oversee daily operations and customer service at the restaurant. This role involves leading the team, addressing guest complaints, and ensuring compliance with health standards.

The ideal candidate will have 2–3 years of restaurant management experience and certifications in food and alcohol safety. You will play a key role in creating a positive workplace culture while managing the service quality and efficiency of restaurant operations.