Restaurant & Operations Manager

Lucky Strike Entertainment; Connecticut; On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation and holidays

Discounts on bowling, retail and events

Job summary

Lucky Strike Entertainment in Connecticut seeks a Restaurant and Operations Manager to oversee food and beverage operations, ensuring high standards of hospitality across every shift. You will lead a team focused on guest engagement and operational excellence.

The ideal candidate has over 3 years of experience in a similar role, with a strong ability to drive sales and manage costs effectively. Benefits include healthcare plans and discounts on various services.

The pay range for this position is $65,000 to $70,000 per year.

Qualifications

• 3+ years of leadership experience in high-volume food and beverage operations.
• Proven ability to drive sales and build effective teams.
• Experience in training and developing employees in fast-paced environments.

Responsibilities

• Lead daily operations across food and beverage and other areas.
• Recruit, train, and manage team members to meet service standards.
• Ensure operational readiness through high-volume shifts.

Skills

Leadership in food and beverage operations

Sales-driven service

Training and development

Financial acumen

Guest experience management

Job description

Overview

As a Restaurant and Operations Manager, you will lead food and beverage, bar, and bowling operations across every shift, flex into any role the floor needs, and build a team that delivers great hospitality without being asked twice.

What You’ll Do

• Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift
• Drive revenue through sales-focused service, upselling, guest engagement, and event support
• Recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well
• Own labor management, food and beverage cost control, inventory accuracy, and daily financial targets
• Stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a culture of accountability
• Ensure the center is operationally ready and guest-ready through every high-volume shift

What You’ll Bring

• 3 or more years of leadership experience in restaurant, hospitality, or high-volume food and beverage operations
• A proven ability to drive food and beverage sales and build teams that deliver it consistently
• Experience training and developing hourly leaders in fast-paced environments
• A floor-first management style with a strong read on guest experience
• Solid financial acumen including labor, food cost, inventory, and P&L contribution
• Comfortable lifting up to 50 lbs and standing or walking for extended periods
• Flexible availability including nights, weekends, and holidays

What You’ll Get

• Medical, Dental, and Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Perks: Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

Benefits

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits.

The pay range for this position is $65,000 to $70,000 per year.