Restaurant Operations Leadership

Nando's; Washington (District of Columbia); On-site; USD 60,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Vacation + sick leave

401(k) with company match

Bonus programs

Free shift meals

Fired-Up Work Experiences

Job summary

Nando's North America is seeking leaders at multiple levels to drive hospitality, mentor teams, and shape strategic direction across shifts, restaurants, regions, or functional areas. You bring heart, hustle, and a drive to deliver outstanding guest experiences.

We offer flexible leadership opportunities, a dynamic, mission-driven culture, and a commitment to inclusion, integrity, and teamwork. Competitive pay, vacations, retirement benefits, bonuses, and free shift meals are part of the package.

Qualifications

• Leadership experience across multiple levels or sites.
• Strong communication, decision-making, and people development skills.

Responsibilities

• Lead with integrity, courage, and passion.
• Inspire and develop high-performing teams.
• Own your space—shift, restaurant, region, or strategic function.
• Drive operational excellence and strategic initiatives.
• Create unforgettable guest experiences and a culture of belonging.
• Champion innovation, inclusion, and continuous improvement.

Skills

Leadership experience

People development

Communication

Job description

DC , DC

Job Description

At Nando’s, we want to be the most loved restaurant brand in North America, sharing the spirit of Nando’s PERi-PERi with everyone who chooses to access it. We will redesign and build a business that thrives as it answers fully its consumers’ needs - and endures over time through genuinely putting people at the heart of what we do . We will lead with our values and act with care, compassion, and kindness. By doing this, we will Change Lives Together, every day and everywhere.

Overview:

We’re not just about legendary flame-grilled PERi-PERi chicken— we’re about people. We’re always on the lookout for passionate leaders who bring heart, hustle, and a whole lot of spice to the table.

We’re continuously seeking exceptional operations leadership talent at various levels . Whether you're an emerging leader or seasoned, we welcome applications from individuals who are passionate about driving results, inspiring teams, and shaping strategic direction.

Do you have t h e drive and passion to create brilliant shifts where heartfelt hospitality is at the core ? Do you have the desire to mentor, share your experience , and develop future leaders?

What You’ll Do (Depending on Level)

At Nando’s, leadership means more than just managing— it’s about making a difference. Here’s what it looks like:

• Lead with integrity, courage, and passion.
• Inspire and develop high-performing teams.
• Own your space—whether it’s a shift, a restaurant, a region, or a strategic function.
• Drive operational excellence and strategic initiatives.
• Create unforgettable guest experiences and a culture of belonging.
• Champion innovation, inclusion, and continuous improvement.

Why Nando’s ?

We’re a place where everyone is welcome , and where leadership means changing lives together . We lead with our values— Pride, Passion, Courage, Integrity, and Family —and we’re serious about having fun while doing serious work.

Why Apply?

• Flexible opportunities across leadership levels.
• A chance to grow with a dynamic, mission-driven organization.
• Inclusive culture that values diverse perspectives.
• Make your interest known regarding possible future opportunities

Perks + Benefits (Spice Levels Vary by Role):

• Competitive salary ranges: $60,000 – $160,000+
• 1 – 4 weeks' vacation + sick leave ( based on level)
• 401(k) with company match
• Bonus programs (short-term and long-term)
• Free shift meals (yes, the chicken’s on us)
• Fired-Up Work ExPERiences ( Camp Chickawa , Conferences, and more )

Our talent team will review and match you to current or future openings aligned with your experience and aspirations.

Nandos North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Future Leaders Wanted

Some people see a restaurant job. We see future Shift Leads, Assistant Managers, Patraos, and business leaders.

If you're driven, curious, and ready to grow, we'll provide the training, coaching, and opportunities to help you take the next step in your career. Many of our leaders started on the front line. Your journey could start here too.

Requirements

What You Bring:

• Leadership experience (scope and scale vary by role).
• A people-first mindset and a knack for building relationships.
• A love for food, fun, and making a difference.
• Ability to wear multiple hats and thrive in a fast-paced, purpose-driven environment.

Qualifications:

• Proven leadership experience (scope and scale will vary).
• Strong communication , decision-making, and people development skills.