Restaurant Operations Leader — Service Excellence

Domino's; Lynchburg (VA); On-site; USD 38,000 - 48,000; Full time

Job summary

Domino's is seeking a shift supervisor to lead daily operations in our Lynchburg, VA location. You will guide a team, manage inventory, handle cash, and ensure customers receive top service. You will set a positive example, enforce policy, and train staff to perform at peak levels.

The role focuses on cost controls, order accuracy, and creating a great store image. Ideal candidates bring leadership, teamwork, and a commitment to quality customer experience at every guest touchpoint.

Qualifications

• Experience supervising a restaurant shift and ensuring policy adherence.
• Ability to manage inventory, cash controls, and cost control.
• Strong customer service focus and ability to handle customer relations.

Responsibilities

• Oversee all shift activities and ensure smooth operations.
• Maintain inventory levels and rotate stock.
• Manage cash handling and end-of-shift paperwork.
• Train and orient new staff and create work schedules.
• Maintain clean facilities and comply with policies and procedures.
• Provide excellent customer service and resolve issues during the shift.

Skills

Communication skills

Supervising shift

Inventory management

Cash handling

Customer service

Staffing

Scheduling

Training and orientation

Cost control

Job description

Domino's is seeking a shift supervisor to lead daily operations in our Lynchburg, VA location. You will guide a team, manage inventory, handle cash, and ensure customers receive top service. You will set a positive example, enforce policy, and train staff to perform at peak levels.

The role focuses on cost controls, order accuracy, and creating a great store image. Ideal candidates bring leadership, teamwork, and a commitment to quality customer experience at every guest touchpoint.