Restaurant Operations Leader & Guest Experience Coach

Ontario Trillium Foundation; Great Falls (MT); On-site; USD 45,000 - 60,000; Full time

Job summary

The Ontario Trillium Foundation is hiring an Assistant Manager to partner with the General Manager in leading restaurant operations and ensuring the success of the brand. This position focuses on driving performance and achieving high standards of service.

The ideal candidate will lead, coach, and motivate staff while managing financial performance and resolving customer inquiries effectively. A strong focus on delivering quality hospitality is paramount in creating a memorable experience for guests.

We promote a diverse and inclusive workplace, welcoming all qualified applicants.

Qualifications

• Dedicated to driving performance while mentoring and coaching the team.
• Ability to adhere to brand standards and deliver perfect execution.
• Can-do attitude with strong problem-solving skills.

Responsibilities

• Oversee daily operations and ensure adherence to standards.
• Teach and motivate staff to deliver high-quality service.
• Manage financial performance and drive sales.
• Handle customer inquiries and ensure satisfaction.

Skills

Leadership

Mentoring and coaching

Conflict resolution

Financial management

Job description

The Ontario Trillium Foundation is hiring an Assistant Manager to partner with the General Manager in leading restaurant operations and ensuring the success of the brand. This position focuses on driving performance and achieving high standards of service.

The ideal candidate will lead, coach, and motivate staff while managing financial performance and resolving customer inquiries effectively. A strong focus on delivering quality hospitality is paramount in creating a memorable experience for guests.

We promote a diverse and inclusive workplace, welcoming all qualified applicants.