Restaurant Operations Lead - Training & Guest Experience

McDonald's; Honolulu (HI); On-site; USD 57,410 - 67,455; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Paid vacation

Tuition reimbursement

401k plan

Medical benefits

Job summary

A global fast-food chain in Honolulu is looking for a leader to oversee training and restaurant operations. You will partner with the General Manager to ensure top performance, supervise food quality, hire and train staff, and deliver excellent customer service. The ideal candidate is committed to excellence, has strong leadership skills, and at least 1 year of experience in a similar role. This opportunity offers competitive pay and various employee benefits.

Qualifications

• 1+ years’ experience leading, motivating and developing others or US Military Service.
• Strong customer service and focus.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead important internal functions including Employee Training, Food Safety, and Inventory Management.
• Supervise food quality, safety, cost, and new menu items.
• Hire, train, and schedule restaurant staff.
• Ensure safe and efficient operations of the restaurant.

Skills

Customer service

Team leadership

Communication

Decision making

Education

High School Diploma or GED preferred

Job description

Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.

Perks & Benefits

• Competitive pay from $57410 per year - 67455 / year plus cash incentives
• Employee discounts and free meals
• 15-25 days paid vacation
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Weekly direct deposit
• 401k plan*
• Medical, dental, and vision benefits*
  
  

And much, much more!

• Available to full time employees in select locations.
  
  

This role is vital to the operations within the restaurant because you’ll:

• Take action first: Lead important internal functions including Employee Training, Food Safety, and Inventory Management
• Be results oriented: Effectively delegate tasks to team members and report back results
• Lead the experience: Directly support the General Manager to achieve restaurant performance and quality standards in three areas:
• Kitchen: Supervise food quality, safety, cost, and new menu items
• People: Hire, train, and schedule restaurant staff to meet sales and profit goals
• Service: Deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service
• Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant
  
  

To be a successful Assistant General Manager, you’ll need:

• HSD or GED preferred
• A passion for helping and serving others (customers and fellow team members)
• 1+ years’ experience leading, motivating and/or developing others OR US Military Service
• A commitment to excellence and safety in the workplace
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment
  
  

So, what’s your job combo?

Equal Employment Opportunity and Our Value of Inclusion

McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald’s provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [e-mail].

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.