Restaurant Operations & Guest Service Lead

Mahogany Prime Steakhouse; Oklahoma City (OK); On-site; USD 40,000 - 60,000; Full time

Job summary

Mahogany Prime Steakhouse is seeking a dedicated manager in Oklahoma City, OK. The role focuses on restaurant operations, staff training, and delivering a high level of guest service. Candidates should have 2-3 years of restaurant experience and be prepared to work nights, weekends, and holidays.

The manager will oversee the staff, ensure smooth operations, and implement company policies while creating a positive guest experience. Certifications such as ServSafe are preferred.

Qualifications

• 2-3 years of recent restaurant experience preferred.
• Able to lift a minimum of 10-25 lbs.
• Must be able to take direction and delegate responsibilities.
• Able to work in a fast-paced environment.
• Able to work nights, weekends, and holidays.

Responsibilities

• Identify and delegate responsibilities to ensure service goals are met.
• Manage operations with integrity and promote restaurant culture.
• Provide direction to staff to achieve restaurant goals.
• Consistently review operations to identify problems and opportunities.
• Create a positive guest experience and ensure staff engagement.
• Monitor product and labor costs to meet financial goals.
• Train staff on guest service principles and procedures.

Skills

Restaurant operations management

Staff training and coaching

Guest service delivery

POS system proficiency

Problem-solving

Spanish language skills

Job description

Mahogany Prime Steakhouse is seeking a dedicated manager in Oklahoma City, OK. The role focuses on restaurant operations, staff training, and delivering a high level of guest service. Candidates should have 2-3 years of restaurant experience and be prepared to work nights, weekends, and holidays.

The manager will oversee the staff, ensure smooth operations, and implement company policies while creating a positive guest experience. Certifications such as ServSafe are preferred.